Et tu, United?

On Friday, like many of you, I got an email from United telling me about upcoming changes to their MileagePlus® program. Since they released this information on a Friday afternoon, you may be thinking this is not good news. You would be right, for the most part.

The Bad News

Just in time for the holiday season, United is removing their award chart. For flights on November 15, 2019 or later, the current rules for how much an award flight costs will be flexible. That is, an award flight will cost whatever they say it costs for that date on that route. So for popular routes for holiday travel you can expect higher prices – in some cases much higher.

The Good News

Award flights within the US and Canada that currently price at 10K to 12.5K miles may price lower sometimes. This pricing is already available for some routes.

Effective November 15 the close-in booking fee of $75 will be eliminated if you book a flight within 21 days of departure. Previously this fee was waived only for certain elite members.

If you are an elite member or hold one of the Chase United credit cards there are still no blackout dates for award travel – though of course you might not like the price that is charged.

For now, the Star Alliance award chart is not changing. For now.

In the end

It’s very disappointing to see United following Delta’s lead with this dynamic pricing. I would bet that American is not far behind. While it’s nice that the close-in fee is being eliminated, it’s not something I’ve ever had to pay as I typically book many months in advance. This is going to make award trip planning more challenging as you may see an award price for X-miles one day, save up enough for that, only to find it now costs Y-miles when you’re ready to book.

I’m just a lowly Silver elite this year and unless I take a business trip this year am unlikely to requalify. I chose United because it’s more reliable than American and I could do more with my miles than I could with Delta miles. Yet they’ve taken that advantage away.

The United website has a page with more detail.

Categories: Award Travel, Star Alliance, United | Tags: , , | Leave a comment

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