Lodging Review: Hyatt Place Keystone

I stayed here for a couple of nights on a ski weekend. The hotel has a great location, right on Highway 6 and there are a couple of easy ways to get to the slopes.  The hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.

Hyatt Place Keystone

Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up from Denver and parking at River Run so taking the shuttle made more sense in my situation.

Check-in Process

I took a group shuttle from Denver and arrived with a large clothes bag and a skis bag. While there is a ramp, it’s a switchback so I found it easier to drag my wheeled bags up the main stairs (6-8 steps) rather than try to negotiate that ramp. Immediately upon entering the front desk is on the left, there’s a double-sided seating area in the center and the elevators are on the right. The seating area does have a number of electrical outlets but not all of them were working when I was there.

Hyatt Place Keystone Front Desk elevators are directly across from the front desk

I was checked in by a friendly associate and given directions to my room on the 5th floor.

Hyatt Place Keystone Elevator Lobby

There was no bell staff so I took my bags upstairs and took a left in the hallway where my room was just a few doors down.

Hyatt Place Keystone Guest Floor Hallway

The Hyatt Place Keystone is a Category 4 hotel, which means award nights cost 15,000 points each. I used the free night certificate from my Chase Hyatt Visa card and 15,000 points for this two night booking. While I booked a regular King room, I was given an upgrade to a King Suite though the folks at the front desk did not tell me this. I’ll guess my low-level Discoverist status had something to do with this though I’m not sure.

King Suite

The suite is 600 square feet (double the size of a normal king room), the bedroom has a door and its own bath and there’s a separate bath in the living area. This makes sense because I can see, for example, two couples (or a couple and a single/kids) splitting the room with one sleeping on the pull-out sofa and the other in the king bed.

The entry hall is quite long and has the closet along the interior wall followed by a bathroom.

Hyatt Place Keystone King Suite Entry Hall

The closet is between the door and the bathroom.  It’s fairly large but also inconvenient for folks sleeping in the bedroom.

The suite then opens up into the living room with the large, comfortable sofa and standard giant ottoman. I love that big ottoman because I use it as a luggage stand and it makes it easy to get into my luggage from various angles.

Hyatt Place Keystone King Suite Sofa

There’s also a chest with 4 drawers which would be handy if you’re staying for a number of days.

Hyatt Place Keystone King Suite Living Area

Off to the side is a small table (not large enough for 4 to sit at the same time) and a small counter with cabinets above and below. The coffee and tea-related items sit on this small counter. There’s a mini-fridge in the lower cabinet but there’s no microwave and there’s nothing in the upper cabinet.

Hyatt Place Keystone King Suite Dining Area

The bedroom has a large, comfortable king bed with night stands and wall-mounted lights on either side.

Hyatt Place Keystone King Suite King Bed

In the base of each of the wall-mounted lights were a couple of electrical outlets.

One side of the bed (the one without the phone) also had a couple of USB ports. Well done, Hyatt, for giving us so many options to charge our electronics at night!

Across from the bed was another 4-drawer chest with a TV on top. There were separate thermostats for each room, which I thought was a great idea though that does mean a large wall unit in each room.

Hyatt Place Keystone King Suite Master Bedroom

There’s a short hallway in the bedroom that leads to the bathroom and extends even beyond that, almost like they could put a separate door out to the hallway there – but there is no door. Across from the bathroom door was a set of double doors that were locked.

Hyatt Place Keystone King Suite Bedroom Hallway

While I’ll just review the master bath in detail, the bath in the hall was identical. It’s rather large for a hotel bathroom and has a walk-in shower, a toilet and a wide counter with space for toiletries on either side of the sink. The lighted mirror is a nice touch and there’s a lot of light in general in this room, which is nice.

Hyatt Place Keystone King Suite Master Sink

Hyatt Place Keystone King Suite Toilet

Toiletries were the standard for Hyatt Place, Kenet MD.

Hyatt Place Keystone Toiletries

The shower earns points for having the little corner shelf in the back that makes it easier for women to prop their legs up when shaving. It also earns points for having plenty of hot water but loses a few points for a spray that’s probably very water efficient but is not very strong.

Things That Puzzle Me

This room can sleep 4 people with its existing bedding. The bedroom comes with 4 pillows and there was one extra one in the closet. If there’s another person on the sofa, what are they supposed to use?

The coffee maker had only two cups. Again, if there are 4 adults it looks like 2 of them will have to go down to the breakfast area for their coffee. There were no other glasses that I could find.

In the bedroom, there’s a door that looks like a closet but is locked. In the entry hall there’s a very large closet that I suppose is for all parties but, wow, that’s inconvenient for those sleeping in the bedroom if there are also folks sleeping on the sofa. Less of an impact for families I guess but still something that made me scratch my head.

Dining

Past the front desk/elevator area the ground floor opens up with a couple of other seating areas to the left and the bar straight ahead to the right. There’s more seating to the right of the bar and in the mornings this is where the complimentary (if you’re a World of Hyatt member) breakfast is served. I was up early the mornings and was a little surprised to find that breakfast did not begin until 7 AM. The buffet had a few hot dishes along with cereal, waffles, pastries, fruit, yogurt, etc. Plenty to fuel you up for a day on the slopes. The kitchen is open 24/7 though the bar closes at 10 and you’ll need to order room service after that.

Hyatt Place Keystone Bar

Hyatt Place Keystone Bar Seating

Hyatt Place Keystone Bar Seating

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Other Amenities

Just beside the front desk is a small area with snacks and beverages for purchase. In this same area is a locker where skis can be stored overnight. Much easier to put them there than lug them upstairs, especially if you have little ones with you. Since I was only skiing one day I did not use that option.

Hyatt Place Keystone Mini-Shop

There are a couple of other seating areas in the lobby.  This one is in front of the fireplace and has board games.

Hyatt Place Keystone Fireplace Area Seating

Just past that is a table with an Oxygen Bar

Hyatt Place Keystone Oxygen Bar

There’s also a table that serves as the business center – and can be additional seating for the bar or at breakfast.

Hyatt Place Keystone Business Center

Down the hallway past the front desk is the fitness center. It’s not large but is definitely larger than some I’ve seen at similar properties.

Hyatt Place Keystone Gym

Hyatt Place Keystone Gym

Hyatt Place Keystone Gym

There’s no pool at Hyatt Place Keystone but there are three hot tubs scattered around. I’ll assume they all look like this one on the 5th floor: outdoors, overlooking the slopes.

Hyatt Place Keystone Hot Tub

Hyatt Place Keystone Hot Tub View

Keystone loves families and their kids area is called Kidtopia.  There are things to do every day with your kids as illustrated by this display in the lobby.

This hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.

Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up and parking at River Run so that made more sense for me.

In the end

As far as I’m aware this is the only points-based hotel available in the area and it’s actually in a really good location. Breakfast is free, you can eat dinner in the hotel or walk across the street to one of several restaurants. I would be happy to come back here and either earn or burn points!

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