Posts Tagged With: Hyatt Place

Lodging Review: Hyatt Place Keystone

I stayed here for a couple of nights on a ski weekend. The hotel has a great location, right on Highway 6 and there are a couple of easy ways to get to the slopes.  The hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.

Hyatt Place Keystone

Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up from Denver and parking at River Run so taking the shuttle made more sense in my situation.

Check-in Process

I took a group shuttle from Denver and arrived with a large clothes bag and a skis bag. While there is a ramp, it’s a switchback so I found it easier to drag my wheeled bags up the main stairs (6-8 steps) rather than try to negotiate that ramp. Immediately upon entering the front desk is on the left, there’s a double-sided seating area in the center and the elevators are on the right. The seating area does have a number of electrical outlets but not all of them were working when I was there.

Hyatt Place Keystone Front Desk elevators are directly across from the front desk

I was checked in by a friendly associate and given directions to my room on the 5th floor.

Hyatt Place Keystone Elevator Lobby

There was no bell staff so I took my bags upstairs and took a left in the hallway where my room was just a few doors down.

Hyatt Place Keystone Guest Floor Hallway

The Hyatt Place Keystone is a Category 4 hotel, which means award nights cost 15,000 points each. I used the free night certificate from my Chase Hyatt Visa card and 15,000 points for this two night booking. While I booked a regular King room, I was given an upgrade to a King Suite though the folks at the front desk did not tell me this. I’ll guess my low-level Discoverist status had something to do with this though I’m not sure.

King Suite

The suite is 600 square feet (double the size of a normal king room), the bedroom has a door and its own bath and there’s a separate bath in the living area. This makes sense because I can see, for example, two couples (or a couple and a single/kids) splitting the room with one sleeping on the pull-out sofa and the other in the king bed.

The entry hall is quite long and has the closet along the interior wall followed by a bathroom.

Hyatt Place Keystone King Suite Entry Hall

The closet is between the door and the bathroom.  It’s fairly large but also inconvenient for folks sleeping in the bedroom.

The suite then opens up into the living room with the large, comfortable sofa and standard giant ottoman. I love that big ottoman because I use it as a luggage stand and it makes it easy to get into my luggage from various angles.

Hyatt Place Keystone King Suite Sofa

There’s also a chest with 4 drawers which would be handy if you’re staying for a number of days.

Hyatt Place Keystone King Suite Living Area

Off to the side is a small table (not large enough for 4 to sit at the same time) and a small counter with cabinets above and below. The coffee and tea-related items sit on this small counter. There’s a mini-fridge in the lower cabinet but there’s no microwave and there’s nothing in the upper cabinet.

Hyatt Place Keystone King Suite Dining Area

The bedroom has a large, comfortable king bed with night stands and wall-mounted lights on either side.

Hyatt Place Keystone King Suite King Bed

In the base of each of the wall-mounted lights were a couple of electrical outlets.

One side of the bed (the one without the phone) also had a couple of USB ports. Well done, Hyatt, for giving us so many options to charge our electronics at night!

Across from the bed was another 4-drawer chest with a TV on top. There were separate thermostats for each room, which I thought was a great idea though that does mean a large wall unit in each room.

Hyatt Place Keystone King Suite Master Bedroom

There’s a short hallway in the bedroom that leads to the bathroom and extends even beyond that, almost like they could put a separate door out to the hallway there – but there is no door. Across from the bathroom door was a set of double doors that were locked.

Hyatt Place Keystone King Suite Bedroom Hallway

While I’ll just review the master bath in detail, the bath in the hall was identical. It’s rather large for a hotel bathroom and has a walk-in shower, a toilet and a wide counter with space for toiletries on either side of the sink. The lighted mirror is a nice touch and there’s a lot of light in general in this room, which is nice.

Hyatt Place Keystone King Suite Master Sink

Hyatt Place Keystone King Suite Toilet

Toiletries were the standard for Hyatt Place, Kenet MD.

Hyatt Place Keystone Toiletries

The shower earns points for having the little corner shelf in the back that makes it easier for women to prop their legs up when shaving. It also earns points for having plenty of hot water but loses a few points for a spray that’s probably very water efficient but is not very strong.

Things That Puzzle Me

This room can sleep 4 people with its existing bedding. The bedroom comes with 4 pillows and there was one extra one in the closet. If there’s another person on the sofa, what are they supposed to use?

The coffee maker had only two cups. Again, if there are 4 adults it looks like 2 of them will have to go down to the breakfast area for their coffee. There were no other glasses that I could find.

In the bedroom, there’s a door that looks like a closet but is locked. In the entry hall there’s a very large closet that I suppose is for all parties but, wow, that’s inconvenient for those sleeping in the bedroom if there are also folks sleeping on the sofa. Less of an impact for families I guess but still something that made me scratch my head.

Dining

Past the front desk/elevator area the ground floor opens up with a couple of other seating areas to the left and the bar straight ahead to the right. There’s more seating to the right of the bar and in the mornings this is where the complimentary (if you’re a World of Hyatt member) breakfast is served. I was up early the mornings and was a little surprised to find that breakfast did not begin until 7 AM. The buffet had a few hot dishes along with cereal, waffles, pastries, fruit, yogurt, etc. Plenty to fuel you up for a day on the slopes. The kitchen is open 24/7 though the bar closes at 10 and you’ll need to order room service after that.

Hyatt Place Keystone Bar

Hyatt Place Keystone Bar Seating

Hyatt Place Keystone Bar Seating

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Other Amenities

Just beside the front desk is a small area with snacks and beverages for purchase. In this same area is a locker where skis can be stored overnight. Much easier to put them there than lug them upstairs, especially if you have little ones with you. Since I was only skiing one day I did not use that option.

Hyatt Place Keystone Mini-Shop

There are a couple of other seating areas in the lobby.  This one is in front of the fireplace and has board games.

Hyatt Place Keystone Fireplace Area Seating

Just past that is a table with an Oxygen Bar

Hyatt Place Keystone Oxygen Bar

There’s also a table that serves as the business center – and can be additional seating for the bar or at breakfast.

Hyatt Place Keystone Business Center

Down the hallway past the front desk is the fitness center. It’s not large but is definitely larger than some I’ve seen at similar properties.

Hyatt Place Keystone Gym

Hyatt Place Keystone Gym

Hyatt Place Keystone Gym

There’s no pool at Hyatt Place Keystone but there are three hot tubs scattered around. I’ll assume they all look like this one on the 5th floor: outdoors, overlooking the slopes.

Hyatt Place Keystone Hot Tub

Hyatt Place Keystone Hot Tub View

Keystone loves families and their kids area is called Kidtopia.  There are things to do every day with your kids as illustrated by this display in the lobby.

This hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.

Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up and parking at River Run so that made more sense for me.

In the end

As far as I’m aware this is the only points-based hotel available in the area and it’s actually in a really good location. Breakfast is free, you can eat dinner in the hotel or walk across the street to one of several restaurants. I would be happy to come back here and either earn or burn points!

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Review: Hyatt Place Chicago O’Hare Airport

At the end of my business trip my LOT Airlines flight arrived in Chicago too late to catch the last flight back to Memphis on a Friday evening so I booked a stay at the Hyatt Place Chicago O’Hare Airport. The hotel has a free shuttle that runs every half hour. As I have a friend in the area I did not take the shuttle to the hotel but did take it back to the airport in the morning.

One thing I like about Hyatt Places is the consistency and this hotel did not disappoint in that respect. The check-in desk is just inside the front door and I was greeted promptly and thanked for my loyalty as a Discoverist (gained by holding the Chase Hyatt Visa) and offered a free bottle of water. Check-in was quick and I was assigned a room on the second floor.

The lobby seemed a bit larger than I recall at other Hyatt Places, or perhaps it’s just because the hotel is shaped a little differently. I later realized there were several conference rooms which I don’t believe is something I normally see at Hyatt Places, so perhaps that’s why there was more seating.

Hyatt Place Chicago O’Hare Lobby Seating

Hyatt Place Chicago O’Hare Conference Room Lobby

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Earn 1000 AA Miles for Hyatt House or Hyatt Place stays

American Airlines and Hyatt are teaming up to allow you to earn 1000 miles for each stay at a Hyatt Place or Hyatt House property between February 20 and June 30, 2018. You must register by this Monday, April 30th. The date of your stay is determined by your checkout date.

When you check into a Hyatt Place or Hyatt House, you must choose one of these options:

  • Earn 1000 AAdvantage® bonus miles plus the standard 500 AAdvantage® miles for your stay OR
  • Earn 1000 AAdvantage® bonus miles + World of Hyatt Base Points for your eligible spend

The terms and conditions further state:

Back-to-back stays within one 24-hour period at a single participating hotel are considered one stay. Only one (1) check-in/check-out permitted per stay. Please allow four to six weeks after your qualifying stay for bonus miles to be posted to your American Advantage account.

If you didn’t get the email about this promotion you can register on the World of Hyatt website.

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Some Hyatt Places/Houses Testing the Elimination of Free Breakfast

On Friday Gary of View From The Wing had a blog post stating that at a few select locations Hyatt is eliminating the free breakfast at some Hyatt Place/Hyatt House properties.

If you made your reservation for one of these locations before February 1st you’ll still get the breakfast regardless of your Hyatt status but if not, only those with Globalist status (Hyatt’s top tier) will get free breakfast. The rest of us will be charged $10 if we want to partake.

When I’m using points to stay at a Hyatt property I’m usually at a full-service hotel. But when I’m paying cash – or using the free night voucher I get with my Chase Hyatt credit card – I’m often at a Hyatt Place or Hyatt House and one of the reasons is that these hotels have pretty good breakfast spreads. It’s not just cereal and pastries but there are several kinds of hot entrees and sometimes you can even have omlettes cooked to order.

I’ve not yet seen a full list of properties where the breakfast is not included but I really hope the feedback on this change is overwhelmingly negative. I love the larger rooms in Hyatt Places/Houses and how there’s a separate area with a sofa for lounging. I actively look for these properties when traveling but if this change becomes permanent I will question whether I need to stay at Hyatts in the future or not.

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Lodging Review: Hyatt Place DFW

I hadn’t planned on spending the night in Dallas.  But after the delays in flying out of Aspen, I arrived at DFW too late to make a connection to Memphis, so I had no choice.  While on the plane waiting for boarding to complete in Aspen, I used the Hyatt app to book a room near the airport.

Photo from Hyatt.com

Photo from Hyatt.com

I had spent a night at the Hyatt Regency DFW in October 2015.  I thought about booking a room at the Grand Hyatt since it’s connected to the terminal.  But since I knew I’d be paying for this stay out of pocket I opted for the Hyatt Place DFW.  It’s a fairly new property, having been open just less than a year.

In general, I love Hyatt Places because I love their consistency.  I know I’ll get a large room with a separate seating area, good wi-fi, an airport shuttle and free breakfast – things I value highly.  This hotel was no exception.

My flight landed in Terminal B and I called the hotel from baggage claim.  Their shuttle picks ups at either end of the terminal so I scooted down to the B1 end of the terminal where I found two others waiting as well.  The shuttle arrived in less than 10 minutes, which was great since I’d already had a long day.  Fortunately ours was the last pickup before heading towards the hotel.

On arrival, I was able to go directly to the check-in desk since I only had two small backpacks.  Fortunately I’d planned for the possibility I might get stuck getting out of Aspen and one backpack contained clean clothes and personal grooming items.  Yay, me!

At the front desk I was greeted by Mary, a grandmotherly-type who called me “hon” and welcomed me “home” after noting my Platinum status.  Normally being called “hon” is not on my list of favorite things but after my long day, being welcomed “home” made me feel like I really was home. Continue reading

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