On a recent ski trip I experienced more travel interruptions than I think I’ve ever had on any trip. My original plan was to fly from Memphis to Steamboat Springs, Colorado (HDN) via DFW on American (AA) on a Friday late in February. Things changed late the Wednesday before I was scheduled to leave when AA canceled the first leg of my trip and re-booked me for Sunday. Not wanting to miss out on my vacation, I managed to get the MEM-DFW leg rescheduled for Thursday night where I’d spend the night in the DFW Airport area and then take the second leg of my flight as scheduled on Friday.
I had a free night certificate from my World of Hyatt card that was good for a category 1-4 hotel. While I did not receive any exceptional value by using this certificate, I have a number of similar certificates from various credit cards so I was happy to be able to use it. I did look into staying at the Grand Hyatt DFW, which is accessible from the inter-terminal train (SkyLink) but they did not have any rooms available on points and that property is a category 5, so I couldn’t have used my free night certificate anyway.
Hyatt House Dallas/Las Colinas (photo from hyatt.com)
I’d previously stayed at the Hyatt Place DFW and had absolutely no complaints so this time I thought I’d try the Hyatt House in the area since I knew both limited-service properties included breakfast. What I hadn’t considered until after I’d booked is that for the Hyatt House, at least, the complimentary shuttle, originally shut down due to COVID, had not yet been restarted. As the hotel is only 8 miles from the airport I didn’t think it would be difficult to get a ride. Continue reading →
Our road trip was planned with the idea of using as many of our free-night certificates as possible. I only had one Hyatt certificate as I earn new ones in December and I’d already spent the 2019 certificate at the Hyatt Place Denver Airport in early 2020. But I have plenty of Chase Ultimate Rewards points so I transferred enough to my Hyatt account and we booked the Andaz Savannah using one night on points and one night with the free certificate earned from renewing my Chase World of Hyatt Credit Card.
The hotel has a great location in the heart of the historic district. This also means there’s no free parking. The hotel offers valet service but there’s a garage practically next door so for us the valet service wasn’t worth the extra money ($37/day). I will say that despite the fact that we didn’t use the valet service, the valets were always super-nice, opening doors for everyone and ensuring our stay was a good one. They also helped us load our luggage on to a cart before parking the car.
The front desk is located just inside the lobby and the associates were always very friendly. She thanked me for being a Discoverist and we were given a room on the fifth floor. She pointed out that the mini-bars were empty but if we needed any of the complimentary items usually found there (water, soft drinks) that we could just ask at the front desk. She also told us of our welcome amenity of a free beer or champagne (or soft drink for me) and we took advantage of that. Though I wasn’t sure I’d need it, she gave me a complimentary 2 PM checkout time as well.
To wrap up my ski trip to Copper Mountain that included a couple of nights at the Hyatt Place Keystone and a week at the Village Square Condos, I spent the last night of the trip at the Hyatt Place Denver Airport. I’d hoped to be able to ride back to the airport with my ski club but my flight was much earlier than theirs. There were no shared shuttles leaving Copper in the wee hours of the morning so I’d already decided to use my free night certificate at this hotel. It turned out to be a good move because there was another snow storm due to arrive the day of my flight and it turned out some friends with a car were driving back to Denver that night too so it all worked out well.
I stayed here for a couple of nights on a ski weekend. The hotel has a great location, right on Highway 6 and there are a couple of easy ways to get to the slopes. The hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.
Hyatt Place Keystone
Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up from Denver and parking at River Run so taking the shuttle made more sense in my situation. Continue reading →
At the end of my business trip my LOT Airlines flight arrived in Chicago too late to catch the last flight back to Memphis on a Friday evening so I booked a stay at the Hyatt Place Chicago O’Hare Airport. The hotel has a free shuttle that runs every half hour. As I have a friend in the area I did not take the shuttle to the hotel but did take it back to the airport in the morning.
One thing I like about Hyatt Places is the consistency and this hotel did not disappoint in that respect. The check-in desk is just inside the front door and I was greeted promptly and thanked for my loyalty as a Discoverist (gained by holding the Chase Hyatt Visa) and offered a free bottle of water. Check-in was quick and I was assigned a room on the second floor.
The lobby seemed a bit larger than I recall at other Hyatt Places, or perhaps it’s just because the hotel is shaped a little differently. I later realized there were several conference rooms which I don’t believe is something I normally see at Hyatt Places, so perhaps that’s why there was more seating.
Hyatt and American Airlines have teamed up to offer some reciprocal benefits. If you have status in either program you should have received an email stating what your benefit is. I’m a low-level elite with Hyatt, called a Discoverist, thanks to my Hyatt credit card. Here’s the email I received:
It’s hard to read but the only benefit I get is that in addition to earning Hyatt points I can also earn American frequent flyer miles. All I need to do is to click on the box and log into my account. That takes me to this page:
Where I can link my accounts. I haven’t done this yet as there’s a note indicating the names on the two accounts must match exactly and mine don’t. My Hyatt account has my “called by” first name (like the vast majority of my credit cards) whereas my American account has my legal first name to match my photo ID. So I’m checking with Hyatt to see if this will be an issue or not.
But it’s very easy and those with higher status either with Hyatt or American should enjoy even greater benefits. What kind of offer did you receive?
For the second consecutive year I found myself back in New Orleans just before Labor Day for an event at the Hyatt Regency. Last year I stayed at the Regency but this year a friend was coming with me and we were going to stay over for a couple of days to play tourist. As I started comparing prices, and knowing we’d need breakfast, I realized we’d be better off at the Hyatt House which is next door to the Regency but is connected by a walkway.
We stayed three nights here, using a combination of cash, the free night certificate that comes with the Chase Hyatt credit card and World of Hyatt points. I called in to make the reservation and got a fantastic agent who compared my corporate rate, member rate and the AAA rate to figure out which night was the cheapest so I could pay cash for that night and use the certificate and points for the other two night. Then she was able to put that all on one reservation for us, which was terrific. I’d hoped for a room with two beds, but none were available on points so we got a room with a king bed and a sleeper sofa.
The building housing the hotel is at the corner of Loyola Ave and Poydras Street, with the hotel occupying floors 11-17. The Hyatt House entrance is on the Poydras Street side and there’s an express elevator up to the 11th floor main lobby.
As I arrived after 10 PM there was no waiting to be checked in and the whole process was quick and efficient. Every staff interaction I had was very pleasant. My Discoverist status (a result of holding the Hyatt credit card) was recognized and I told I was being given a slightly larger room. I asked again about a room with two beds, just in case one had opened up, but none were available. I was offered a choice of two of several welcome amenities and I took the 1000 points plus a plate of fruit. I was also given a large bottle of water, and one was available each day per guest.
One large bottle of water per guest per day is complimentary
American Airlines and Hyatt are teaming up to allow you to earn 1000 miles for each stay at a Hyatt Place or Hyatt House property between February 20 and June 30, 2018. You must register by this Monday, April 30th. The date of your stay is determined by your checkout date.
When you check into a Hyatt Place or Hyatt House, you must choose one of these options:
Earn 1000 AAdvantage® bonus miles plus the standard 500 AAdvantage® miles for your stay OR
Earn 1000 AAdvantage® bonus miles + World of Hyatt Base Points for your eligible spend
The terms and conditions further state:
Back-to-back stays within one 24-hour period at a single participating hotel are considered one stay. Only one (1) check-in/check-out permitted per stay. Please allow four to six weeks after your qualifying stay for bonus miles to be posted to your American Advantage account.
On Friday Gary of View From The Wing had a blog post stating that at a few select locations Hyatt is eliminating the free breakfast at some Hyatt Place/Hyatt House properties.
If you made your reservation for one of these locations before February 1st you’ll still get the breakfast regardless of your Hyatt status but if not, only those with Globalist status (Hyatt’s top tier) will get free breakfast. The rest of us will be charged $10 if we want to partake.
When I’m using points to stay at a Hyatt property I’m usually at a full-service hotel. But when I’m paying cash – or using the free night voucher I get with my Chase Hyatt credit card – I’m often at a Hyatt Place or Hyatt House and one of the reasons is that these hotels have pretty good breakfast spreads. It’s not just cereal and pastries but there are several kinds of hot entrees and sometimes you can even have omlettes cooked to order.
I’ve not yet seen a full list of properties where the breakfast is not included but I really hope the feedback on this change is overwhelmingly negative. I love the larger rooms in Hyatt Places/Houses and how there’s a separate area with a sofa for lounging. I actively look for these properties when traveling but if this change becomes permanent I will question whether I need to stay at Hyatts in the future or not.
From now through the end of the year, Hyatt is offering double points for each stay. If you’re a World of Hyatt member you’ve likely already received an email telling you about this promotion. If you got that email, just click on the link within it and you’ll be registered automatically.
If you didn’t get the email or if you’re not yet a WOH member, you can sign up directly on the Hyatt site (you can join WOH on this same page too).
Note that this promo is only good for stays booked on Hyatt.com or on the World of Hyatt mobile app.
If you’ll be visiting friends or family for the holiday this is the perfect time to double-up on your points!