For the second consecutive year I found myself back in New Orleans just before Labor Day for an event at the Hyatt Regency. Last year I stayed at the Regency but this year a friend was coming with me and we were going to stay over for a couple of days to play tourist. As I started comparing prices, and knowing we’d need breakfast, I realized we’d be better off at the Hyatt House which is next door to the Regency but is connected by a walkway.
We stayed three nights here, using a combination of cash, the free night certificate that comes with the Chase Hyatt credit card and World of Hyatt points. I called in to make the reservation and got a fantastic agent who compared my corporate rate, member rate and the AAA rate to figure out which night was the cheapest so I could pay cash for that night and use the certificate and points for the other two night. Then she was able to put that all on one reservation for us, which was terrific. I’d hoped for a room with two beds, but none were available on points so we got a room with a king bed and a sleeper sofa.
The building housing the hotel is at the corner of Loyola Ave and Poydras Street, with the hotel occupying floors 11-17. The Hyatt House entrance is on the Poydras Street side and there’s an express elevator up to the 11th floor main lobby.
As I arrived after 10 PM there was no waiting to be checked in and the whole process was quick and efficient. Every staff interaction I had was very pleasant. My Discoverist status (a result of holding the Hyatt credit card) was recognized and I told I was being given a slightly larger room. I asked again about a room with two beds, just in case one had opened up, but none were available. I was offered a choice of two of several welcome amenities and I took the 1000 points plus a plate of fruit. I was also given a large bottle of water, and one was available each day per guest.