To wrap up my ski trip to Copper Mountain that included a couple of nights at the Hyatt Place Keystone and a week at the Village Square Condos, I spent the last night of the trip at the Hyatt Place Denver Airport. I’d hoped to be able to ride back to the airport with my ski club but my flight was much earlier than theirs. There were no shared shuttles leaving Copper in the wee hours of the morning so I’d already decided to use my free night certificate at this hotel. It turned out to be a good move because there was another snow storm due to arrive the day of my flight and it turned out some friends with a car were driving back to Denver that night too so it all worked out well.
I stayed here for a couple of nights on a ski weekend. The hotel has a great location, right on Highway 6 and there are a couple of easy ways to get to the slopes. The hotel is on the ski shuttle route and it’s only one stop to the River Run base area. If you have gear for several people, grab one of the red wagons to help cart your stuff around. Ingenious idea! When returning to the hotel you may find it more convenient to choose the stop across the highway from the hotel then use the crosswalk. That’s certainly faster but depending on your ski party that may or may not be the best option. If you stay on the shuttle it is probably another 10 minutes or so before it circles back around to Hyatt’s side of the street.
Note that you don’t have to take the shuttle to reach the slopes. There is access to the area with the Argentine and Peru Express lifts that’s just a little bit of a walk away. But I was set to meet folks who were driving up from Denver and parking at River Run so taking the shuttle made more sense in my situation. Continue reading
At the end of my business trip my LOT Airlines flight arrived in Chicago too late to catch the last flight back to Memphis on a Friday evening so I booked a stay at the Hyatt Place Chicago O’Hare Airport. The hotel has a free shuttle that runs every half hour. As I have a friend in the area I did not take the shuttle to the hotel but did take it back to the airport in the morning.
One thing I like about Hyatt Places is the consistency and this hotel did not disappoint in that respect. The check-in desk is just inside the front door and I was greeted promptly and thanked for my loyalty as a Discoverist (gained by holding the Chase Hyatt Visa) and offered a free bottle of water. Check-in was quick and I was assigned a room on the second floor.
The lobby seemed a bit larger than I recall at other Hyatt Places, or perhaps it’s just because the hotel is shaped a little differently. I later realized there were several conference rooms which I don’t believe is something I normally see at Hyatt Places, so perhaps that’s why there was more seating.
Hyatt and American Airlines have teamed up to offer some reciprocal benefits. If you have status in either program you should have received an email stating what your benefit is. I’m a low-level elite with Hyatt, called a Discoverist, thanks to my Hyatt credit card. Here’s the email I received:
It’s hard to read but the only benefit I get is that in addition to earning Hyatt points I can also earn American frequent flyer miles. All I need to do is to click on the box and log into my account. That takes me to this page:
Where I can link my accounts. I haven’t done this yet as there’s a note indicating the names on the two accounts must match exactly and mine don’t. My Hyatt account has my “called by” first name (like the vast majority of my credit cards) whereas my American account has my legal first name to match my photo ID. So I’m checking with Hyatt to see if this will be an issue or not.
But it’s very easy and those with higher status either with Hyatt or American should enjoy even greater benefits. What kind of offer did you receive?
For the second consecutive year I found myself back in New Orleans just before Labor Day for an event at the Hyatt Regency. Last year I stayed at the Regency but this year a friend was coming with me and we were going to stay over for a couple of days to play tourist. As I started comparing prices, and knowing we’d need breakfast, I realized we’d be better off at the Hyatt House which is next door to the Regency but is connected by a walkway.
We stayed three nights here, using a combination of cash, the free night certificate that comes with the Chase Hyatt credit card and World of Hyatt points. I called in to make the reservation and got a fantastic agent who compared my corporate rate, member rate and the AAA rate to figure out which night was the cheapest so I could pay cash for that night and use the certificate and points for the other two night. Then she was able to put that all on one reservation for us, which was terrific. I’d hoped for a room with two beds, but none were available on points so we got a room with a king bed and a sleeper sofa.
The building housing the hotel is at the corner of Loyola Ave and Poydras Street, with the hotel occupying floors 11-17. The Hyatt House entrance is on the Poydras Street side and there’s an express elevator up to the 11th floor main lobby.
As I arrived after 10 PM there was no waiting to be checked in and the whole process was quick and efficient. Every staff interaction I had was very pleasant. My Discoverist status (a result of holding the Hyatt credit card) was recognized and I told I was being given a slightly larger room. I asked again about a room with two beds, just in case one had opened up, but none were available. I was offered a choice of two of several welcome amenities and I took the 1000 points plus a plate of fruit. I was also given a large bottle of water, and one was available each day per guest.
American Airlines and Hyatt are teaming up to allow you to earn 1000 miles for each stay at a Hyatt Place or Hyatt House property between February 20 and June 30, 2018. You must register by this Monday, April 30th. The date of your stay is determined by your checkout date.
When you check into a Hyatt Place or Hyatt House, you must choose one of these options:
- Earn 1000 AAdvantage® bonus miles plus the standard 500 AAdvantage® miles for your stay OR
- Earn 1000 AAdvantage® bonus miles + World of Hyatt Base Points for your eligible spend
The terms and conditions further state:
Back-to-back stays within one 24-hour period at a single participating hotel are considered one stay. Only one (1) check-in/check-out permitted per stay. Please allow four to six weeks after your qualifying stay for bonus miles to be posted to your American Advantage account.
If you didn’t get the email about this promotion you can register on the World of Hyatt website.
On Friday Gary of View From The Wing had a blog post stating that at a few select locations Hyatt is eliminating the free breakfast at some Hyatt Place/Hyatt House properties.
If you made your reservation for one of these locations before February 1st you’ll still get the breakfast regardless of your Hyatt status but if not, only those with Globalist status (Hyatt’s top tier) will get free breakfast. The rest of us will be charged $10 if we want to partake.
When I’m using points to stay at a Hyatt property I’m usually at a full-service hotel. But when I’m paying cash – or using the free night voucher I get with my Chase Hyatt credit card – I’m often at a Hyatt Place or Hyatt House and one of the reasons is that these hotels have pretty good breakfast spreads. It’s not just cereal and pastries but there are several kinds of hot entrees and sometimes you can even have omlettes cooked to order.
I’ve not yet seen a full list of properties where the breakfast is not included but I really hope the feedback on this change is overwhelmingly negative. I love the larger rooms in Hyatt Places/Houses and how there’s a separate area with a sofa for lounging. I actively look for these properties when traveling but if this change becomes permanent I will question whether I need to stay at Hyatts in the future or not.
From now through the end of the year, Hyatt is offering double points for each stay. If you’re a World of Hyatt member you’ve likely already received an email telling you about this promotion. If you got that email, just click on the link within it and you’ll be registered automatically.
If you didn’t get the email or if you’re not yet a WOH member, you can sign up directly on the Hyatt site (you can join WOH on this same page too).
Note that this promo is only good for stays booked on Hyatt.com or on the World of Hyatt mobile app.
If you’ll be visiting friends or family for the holiday this is the perfect time to double-up on your points!
I’m a big fan of Hyatt Place and Hyatt House properties. The rooms are like small suites with separate sitting and bed areas. Some properties actually have suites as well. When you’ve got three people, none of whom want to share a bed, these properties have rooms with two queens plus a pull-out sofa that make it perfect for me and my traveling buddies.
To sign up for the promotion, check your email inbox for a link, or you can click HERE. This will take you to a page where you can enter your email address, Hyatt Gold Passport number and your credit card number. Once you’ve done that, you’re registered!
Don’t have a Chase Hyatt Visa? You can apply for one HERE and a deserving blogger (not me) will get a referral credit.
A weekend convention I was attending was held in New Orleans recently. I was pleased to learn it was to be held at the Hyatt Regency since I have low-level status with them as a result of my Chase Hyatt credit card. I was even more pleased to learn that this is a category 4 hotel, which meant I could use the free night certificate that I earn each year simply by paying the annual fee on the card.
We arrived about 8:30 PM after the long drive from Memphis. Valet parking is $40 per night so we opted for the self-park around the corner that was $25 per night. Fortunately the self-park garage has direct access to the hotel so this made it quite convenient.
Though there wasn’t much of a check-in line, I still went to the elite line where I was the only person and once a staff member was freed up, she called me right over for assistance. She did thank me for my loyalty and confirmed I’d asked for an accessible room. When I said that I didn’t really need that (it was just what had been assigned to me when redeeming the certificate) she proactively decided to look for an upgrade. I was assigned a room on the 11th floor and even given club access. That was great because as a Discoverist, I don’t normally get free breakfast but because she’d assigned me a suite, I now had it!
Getting to the elevators from the front desk is a little bit of a trek because this is a convention hotel so while the front desk was on the ground floor, it was actually necessary to take escalators up to the third floor to be able to reach a point where we could get on the elevators.
The elevators in themselves are a bit tricky but fortunately there was a staff member on hand to assist, as there was both evenings were there while lots of folks were checking in. (Smart move, Hyatt.) We weren’t the only ones learning how to make them work! There are two banks of elevators: A/B/C/D and E/F/G/H. Both sets go to level 3 (the main level) and level 5 (pool) but A-D are for the lower sets of floors while E-H go to the higher sets. And only F and G go to the 32nd floor where the club and gym are found.
To access a floor, you scan your room key underneath the keypad. It will automatically light up your floor but if you want to go to a different one (like the club) then you select that button instead. Once it knows which floor you want, it will assign you to one of the elevator cars. This usually worked pretty well. The only time things were really crowded was when we were all heading downstairs to the convention at once.
The hotel is shaped a bit like an X but the “legs” of the X curve a bit more than the ones of the letter do. I followed the signs toward my quarter of the X. The entire atrium is open and you can look right down on one of the restaurants. I kept walking almost to the end of the hallway before coming to my room, 1124.
The door opened into a hallway with the closet immediately to the left, followed by the bathroom.
At the end of the hall was the living area that featured a sectional sofa (not a sleeper, however) with a desk and a wall-mounted TV. Mine was a connecting room so to the far left, beside the desk, was the connecting door.
To the right was a wall with an open doorway into the bedroom. I had a king bed with two built-in side tables. Against the wall between the living area and the bedroom was a tall chest upon which the TV sat. The chest contained the mini-fridge (with 2 liter-size bottles of water – complimentary thanks to my Discoverist status) and the safe.
On one bedside table I found this note. I think this is a great idea, even though I did not use either product. This hotel is right beside some venues that could be used for concerts and noise could be an issue at times. The hotel has implemented a quiet period in its hallways after 9 PM but we all know that can be ignored if there are intoxicated folks around.
You’ll notice that I did not describe any sort of chest with drawers and that’s because there wasn’t one. There was no luggage stand either, though there were a couple of stools/footrests in the living area that could have served the purpose. I’ve heard that some properties are skipping chests with drawers because people tend to leave more things behind in drawers.
There were a couple of shelves below the safe in the bedroom and inside the closet were several shelves on one side and there was the overhead shelf that ran the length of the closet. There was also a laundry hamper in the closet, not something I believe I’ve ever seen before in a hotel. The whole arrangement just struck me as strange but since I was only there for two nights it didn’t bother me too much.
The bathroom had the vanity and sink on one side (I liked the stainless features), the toilet in the center and the walk-in shower on the other side. My first complaint about the bathroom was the lighting. It was extremely dim and yellow. Yes there was a lighted makeup mirror which helped up close, but the wall lights gave the whole bathroom a sickly glow. My other complaint is the water pressure. I thought perhaps it was a fluke on Saturday morning when there wasn’t much pressure but I had the same issue on Sunday. I like a very strong shower pulse and this just didn’t get it done, especially since the water at this hotel is EXTREMELY soft, which meant it was quite difficult to get the soap off your hands and body whether taking a shower or just washing your hands. The shampoo, conditioner, shower gel and bar of soap already occupied the shelf in the shower. It’s nice that the shelf is big enough to accommodate all that at once. But that still left me nowhere to put my razor and shave gel except on the floor. An additional shelf would be a good step up as would some sort of low shelf to prop my leg while shaving.
Toiletries were KenetMD brand which I have typically associated with Hyatt Place and Hyatt House. I liked that there was a choice of a bath bar and bath gel. The shampoo and conditioner weren’t great but got the job done.
I only sat on the sofa for a little bit but in looking at it later it seems to have been well-used during its life and refreshing the seat cushions wouldn’t hurt.
The bed was quite firm but was still very comfortable. I loved that there were two easily-accessible plugs on either side of the bed!
The desk also had easy-to-reach plugs on its side. Kudos for that!
The thermostat was easy to operate and thankfully could be set below 68F. I like to sleep in a cold room and that made it much easier. I was a little amused/frustrated that in the mornings when I’d turn the thermostat up, that I had to bump it up just a few degrees at a time. If I tried to jump straight from 66F to 72F, it would turn on the heat instead of just allowing the room to gradually warm.
I was thankful for the upgrade but I do think there are a few small things that could be done to improve the experience.
The pool is located on the 5th floor and you must use your keycard to gain access. From there it’s down a flight of stairs so I don’t know if it’s totally handicap accessible though there may be an entrance from a different direction. The pool deck is fairly large and from 8-10 on Saturday mornings there is some sort of free exercise class there. The deck is right amid a number of tall buildings so I don’t know how much sunlight it actually gets. But the famous New Orleans humidity was in full force, even at 8 AM.
The gym is on the 32rd floor, across from the Regency Club. The room follows the curve of the building and offers views of the Mercedes-Benz Superdome (home of the NFL’s Saints) and the Smoothie King Center (home of the NBA’s Pelicans). There were a number of treadmills, some elliptical machines, a few bikes, a reasonable selection of weight machines as well as hand weights and other assorted accessories. I got there just before closing time and it was empty on Friday night but each of the next two mornings there were several folks making use of it while I ate breakfast.
The Regency Club is also on the 32nd floor and offers city views in the opposite direction from the gym. I was disappointed in the selection as there was not much in the way of hot food at all. Oatmeal and grits were the only hot foods. There were about 5 kinds of cereal and a good selection of fruit, both bite-sized and whole, and a small selection of pastries and breads. Several types of juices were available as were coffee and tea, but that was it. Breakfast is offered 5:30-9:30 AM Monday-Friday and 7:00-10:00 AM on the weekends.
They offer mid-day snacks 9:30 AM – 5:00 PM and hors d’oeuvres 5:00 PM – 9:00 PM daily but I did not visit during either of these times. I should have gone been there during our convention’s one long break as it wasn’t long enough for a proper lunch and all the grab ‘n go places had huge lines. Wish I’d remembered this was open!
The Hyatt Regency New Orleans is on Loyola Avenue and is super-convenient to the Superdome and the Smoothie King Center. However there’s not a huge selection of restaurants in the area (or so I was told) and that surprised me. For the one night I had dinner, we ate at the in-house seafood restaurant, which was quite good and fairly reasonably priced (that is to say, a little more than I’d spend if I was just going out by myself for dinner here at home).
If our convention selects NOLA as its site for next year, that will be fine with me and I would be happy to stay here again.