Posts Tagged With: Star Alliance

Flight Review: Lufthansa 787-9 Business Class, FRA-MSP

Introduction: Late Summer in Scandinavia
Flight Review: American Airlines B737-800 First Class, MEM-DFW
Flight Review: Finnair A350-900 Business Class, DFW-HEL
Flight Review: Finnair E190 Business Class, HEL-CPH
Lodging Review: Fairfield by Marriott Copenhagen Nordhavn
Our Time in Copenhagen
Lodging Review: Best Western Hotel Hebron, Copenhagen
Lodging Review: Next House, Copenhagen
Lodging Review: Story Hotel Studio Malmö
Our Time in Malmö and Ystad, Sweden
Lodging Review: IKEA Hotell, Älmhult, Sweden
Our Time in Älmhult, Sweden and High-Speed Train to Stockholm
Lodging Review: Motel L Älvsjö, Stockholm
Our Time in Stockholm
Flight Review: SAS A320neo Economy Class, ARN-OSL
Lodging Review: Comfort Hotel Grand Central, Oslo
Our Time in Oslo
Lounge Review: SAS Lounge, Oslo airport
Flight Review: Lufthansa A320-200 Business Class, OSL-FRA
Flight Review: Lufthansa 787-9 Business Class, FRA-MSP
Flight Review: Delta B737-800 First Class, MSP-MEM

Why I Booked This Flight

I booked this flight as I found reasonably-priced award space from Frankfurt to a US city with a non-stop flight back to Memphis. As I mentioned in the last post I was basically searching the whole eastern half of the US, looking for an award flight back. As it turned out, flying into MSP would allow me to catch a flight that would get me home earlier than from anywhere else, so that was a bonus.

How I Booked This Flight

I booked this ticket in January, before United’s most recent changes to MileagePlus. I was able to use 88,000 United Airlines MileagePlus miles plus $100.40 for the segment from Oslo to Frankfurt and this connection from Frankfurt to Minneapolis-St. Paul. Those 88,000 miles are worth about $968 and the cash price for these two segments was $4022, so I definitely got the better deal. It’s entirely possible I could have used fewer miles with Avianca or Air Canada but I have never been comfortable using Avianca miles – only because I’ve heard of issues in case of irregular operations – and I did not realize the search engine I’d been using was having issues communicating with Air Canada at the time so it was not displaying that option.

Boeing 787 – photo from lufthansa.com

LH 482 (DFW-HEL)
Boeing 787-9
Seat 4K (Business Class)
Depart: 11:10 AM (actual 11:19 AM)
Arrive: 01:15 PM (actual 01:14 PM)

Pre-Boarding

I’d planned to write a review of the Lufthansa Business Class Lounge near the Z gates, but it was so crowded that I didn’t feel comfortable taking photos. It wasn’t over-crowded, I was able to find a seat, but I was glad I wasn’t traveling with anyone because finding two seats together felt impossible. I just had tea and a scone before making my way to gate Z15, which was only a 2-3 minute walk. Continue reading

Categories: Award Travel, Flight Review, Lufthansa, Star Alliance, Trip Report | Tags: , , , , , | Leave a comment

Flight Review: Lufthansa A320-200 Business Class, OSL-FRA

Introduction: Late Summer in Scandinavia
Flight Review: American Airlines B737-800 First Class, MEM-DFW
Flight Review: Finnair A350-900 Business Class, DFW-HEL
Flight Review: Finnair E190 Business Class, HEL-CPH
Lodging Review: Fairfield by Marriott Copenhagen Nordhavn
Our Time in Copenhagen
Lodging Review: Best Western Hotel Hebron, Copenhagen
Lodging Review: Next House, Copenhagen
Lodging Review: Story Hotel Studio Malmö
Our Time in Malmö and Ystad, Sweden
Lodging Review: IKEA Hotell, Älmhult, Sweden
Our Time in Älmhult, Sweden and High-Speed Train to Stockholm
Lodging Review: Motel L Älvsjö, Stockholm
Our Time in Stockholm
Flight Review: SAS A320neo Economy Class, ARN-OSL
Lodging Review: Comfort Hotel Grand Central, Oslo
Our Time in Oslo
Lounge Review: SAS Lounge, Oslo airport
Flight Review: Lufthansa A320-200 Business Class, OSL-FRA
Flight Review: Lufthansa 787-9 Business Class, FRA-MSP
Flight Review: Delta B737-800 First Class, MSP-MEM

Why I Booked This Flight

Now that our international trip for the year was complete, I had to get home! I searched for business class award space from Oslo to just about anywhere east of the Mississippi River – and even a few places west of it – that have non-stop flights to Memphis. I will say that I did not look for award space to the New York area. Frankly, I hate flying through there and since JFK has no non-stops to Memphis and Newark has exactly two non-stops (one that leaves very early afternoon and the other that gets me to Memphis at midnight), I don’t think it’s even worth my time to look for space there.

How I Booked This Flight

I booked this ticket in January 2024, before United’s most recent changes to MileagePlus. I was able to use 88,000 United Airlines MileagePlus miles plus $100.40 for this segment to Frankfurt and the connection from Frankfurt to Minneapolis-St. Paul. Those 88,000 miles are worth about $968 and the cash price for these two segments was $4022, so I definitely got the better deal. It’s entirely possible I could have used fewer miles with Avianca or Air Canada but I have never been comfortable using Avianca miles – only because I’ve heard of issues in case of irregular operations – and I did not realize the search engine I’d been using was having issues communicating with Air Canada at the time so it was not displaying that option.

LH 865 (OSL-FRA)
Airbus 320-200
Seat 5A (Business Class)
Depart: 06:35 AM (actual 06:37 AM)
Arrive: 08:40 AM (actual 08:40 AM)

Pre-Flight

I left the SAS lounge above gate E2 about 45 minutes before my flight’s scheduled departure time because I did not know exactly where I was going. Naturally my gate, A20, was about as far away from the lounge as you can without transferring to a different concourse!

A Lufthansa A320-200. This image was originally posted to Flickr by tjdarmstadt at https://flickr.com/photos/152414129@N08/35564400803. It was reviewed on 6 August 2017 by FlickreviewR and was confirmed to be licensed under the terms of the cc-by-2.0.

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Categories: Flight Review, Lufthansa, Star Alliance, Trip Report | Tags: , , , | Leave a comment

2023: The Year in Travel

Another year has passed and I’m just thankful I got through this one without injury. I cracked my tibial plateau while on my European trip in 2022 which meant I didn’t get to ski but for a few hours this year but I still went on the trips I had planned and had a very good time anyway.

The Year in Travel – 2023

January

My first trip of the year was a visit to Winter Park, Colorado, a place I hadn’t visited in nearly 30 years. I was so looking forward to it because I really couldn’t remember much about it and had only been skiing a year when I visited last time. Sadly I spent an hour each day rehabbing my knee instead of skiing though I did get to go tubing one day.

I enjoyed a quick non-stop flight from Memphis to Denver on United and we took a bus right to the lodge. We stayed slopeside at the Zephyr Mountain Lodge where the location of your room can make a big difference.

Zephyr Mountain Lodge Slopeside Building
photo from Planet of Hotels.com

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Categories: American Airlines, Autograph Collection, Award Travel, California, Colorado, Condos, Croatia, Cruises, Europe, Greece, Hotel, Iberia, Italy, Lufthansa, Mammoth, Marriott, Montenegro, North America, OneWorld, Ship Review, Star Alliance, Tours, UNESCO World Heritage Site, United, United States, Viking, Winter Park, Year in Review | Tags: , , , , , , , , , , , , , , , , , , , | Leave a comment

Review: SWISS A340-300 ORD-ZRH and Marhaba Lounge ZRH

Return to International Travel – Introduction
Review: SWISS A340-300 ORD-ZRH and Marhaba Lounge ZRH
Lodging Review: Sina Villa Medici, Florence, Italy
Our Time In Florence, Part 1
Our Time In Florence, Part 2
Lodging Review: Park Hyatt Vendome, Paris, France
Our Time In Paris, Part 1 (Louvre, Sainte-Chappelle, Arc, Eiffel Tower)
Our Time In Paris, Part 2 (Versailles)
Our Time In Paris, Part 3 (Catacombs, Musee d’Orsay)
Viking Kari and an Afternoon in Montmartre
Our Time in La Roche-Guyon and Vernon/Giverny
Our Time on the Normandy Beaches
Our Time in Les Andelys and Le Pecq
Lodging Review: Renaissance Republique, Paris, France
Review: Air France A350 CDG-ORD

For our flight to Florence I wanted to try an airline I’d never flown while still paying a reasonable price. The SWISS flight from Chicago to Florence via their hub in Zurich fit the bill perfectly. At the time of booking there were two ORD-ZRH flights and only the earlier flight had open economy award space for my friend to use. But that flight was much more expensive than the later one so she booked a long layover in Zurich so we could be together on the final leg into Florence. But a few months out SWISS changed her to the evening flight with me, which worked out great for us.

Our Experience in O’Hare T5

Even though our ORD-ZRH flight did not leave until just after 7 PM, I booked my Memphis-Chicago leg to arrive around 1:30 PM. At a mid-sized airport like Memphis I always take irregular operations into consideration. If there was something wrong with my plane I’d still have time to take a later United flight and still make the connection. If that flight was full there was at least one if not two American Airlines flights that United could have put me on to ensure I made the flight to Zurich. I was willing to wait at O’Hare a bit longer than I had to if it meant I was on the long-haul flight since that was SWISS’s last flight of the day.

The last time I’d flown out of O’Hare’s international terminal (T5) was my flight on LOT Airlines to Vienna via Warsaw in 2019. Back then, while the O’Hare train between terminals was out of commission, I was able to go to one of the American Airlines concourses and catch an airside bus over to T5, thus avoiding the hassle of security again. While I checked for that this time, it seems it’s been discontinued since the train is once again working. That’s a real shame in my book.

So it was that at about 2:30 PM or so I met up with my friend in the lobby of T5. While I could have gone through security at that time, we learned that the SWISS counter only opens two hours before the flight so there was no way for her to check her bag. As there’s not a lot of seating on the departures level, we went down to the baggage claim area and found a quiet space to hang out as we passed the time. Fortunately I’d had lunch in the terminal in Memphis and she’d eaten before coming to the airport so we were able to just sit and chat until the counter opened.

Once her bag was checked we went through security and to the Swissport lounge which serves both SWISS premium cabin passengers/elites and is the Priority Pass lounge. Unfortunately on that day it was not accepting Priority Pass customers. I’ve since learned this is pretty normal in the evenings as there are a number of airlines who use this as their primary lounge.  Since my friend was traveling in economy she had no other lounge access and we skipped it altogether. We ended up buying sandwiches and drinks in the terminal and eating them in the gate area. I knew it would likely be 8 PM or so before we were served dinner on board and knew I’d have a headache if I waited that long to eat. As it turned out my friend slept through both meal services in economy so it was a good thing she ate when she did!

SWISS flight LX 9 – A340-300

Our flight departed from the far end of T5 which is either new or has been completely renovated, I’m not sure which. While there are no services near the gates in the gate M33 area, there are large restrooms and not a lot of people. The ceilings are high and the windows are huge, giving the whole area a light, airy feeling. I look forward to returning at some point when construction is complete in this section.

SWISS A340-300

LX 9 ORD-ZRH A340-300
Departure: 7:10 PM (scheduled) 7:04 PM (actual) 7:18 PM (takeoff)
Arrival: 10:20 AM (scheduled) 10:12 (touchdown) 10:17 (arrival)
Duration: 8h 18m (actual)
Seat: 11K (Business Class)

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Categories: Airline Clubs, Europe, Flight Review, Star Alliance, SWISS, Switzerland, Trip Report | Tags: , , , , , , | Leave a comment

Return to International Travel – Introduction

Return to International Travel – Introduction
Review: SWISS A340-300 ORD-ZRH and Marhaba Lounge ZRH
Lodging Review: Sina Villa Medici, Florence, Italy
Our Time In Florence, Part 1
Our Time In Florence, Part 2
Lodging Review: Park Hyatt Vendome, Paris, France
Our Time In Paris, Part 1 (Louvre, Sainte-Chappelle, Arc, Eiffel Tower)
Our Time In Paris, Part 2 (Versailles)
Our Time In Paris, Part 3 (Catacombs, Musee d’Orsay)
Viking Kari and an Afternoon in Montmartre
Our Time in La Roche-Guyon and Vernon/Giverny
Our Time on the Normandy Beaches
Our Time in Les Andelys and Le Pecq
Lodging Review: Renaissance Republique, Paris, France
Review: Air France A350 CDG-ORD

After two years without an international trip I was thrilled to finally be able to travel internationally again. I researched Viking River Cruises that we had not yet taken and was excited to see that an extension on the Seine Cruise was a visit to Highclere Castle (aka Downton Abbey). As a relatively new fan of the show and films that would be something I’d love to see. However we like to cruise in October and not only did that particular extension package end in September, that extension was sold out for all but about two dates during the summer. So we decided to do something different.

In 2008 we had taken a Western Mediterranean cruise where in a single day we visited Pisa in the morning and Florence in the afternoon. We had a whirlwind tour of Florence, just enough for the famous museums and monuments to be pointed out to us but not enough time to get to explore any of them. So we decided to do a few days in Florence before flying to Paris to take a cruise on the Seine out to the beaches of Normandy and back. While the river cruise would start on Wednesday, we flew to Paris the Saturday before and had several days to explore things at our leisure as the mood struck us.

Red: Memphis-Chicago-Zurich-Florence (United and SWISS) Green: Florence-Paris (Air France) Blue: Paris-Chicago (Air France)
Maps generated by the Great Circle Mapper – copyright © Karl L. Swartz

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Categories: Air France, Autograph Collection, Award Travel, Cruises, Europe, France, Hyatt, Italy, Marriott, Renaissance, River Cruise, SkyTeam, Star Alliance, SWISS, Tours, Trip Report, Viking | Tags: , , , , , , , , , , , , , , , , | Leave a comment

Review: LOT Polish Airlines Chicago to Vienna and Back

I recently had a business trip to Vienna, Austria. I’d originally made it easy on myself by booking a one-stop flight: Memphis to Chicago on United and Chicago to Vienna on Austrian Airlines. About ten days before departure Corporate Travel called to say that my company and Austrian were having a bit of a tiff and I’d have to re-book on a different airline. Well.

The obvious choice would have been to go on Lufthansa but apparently we don’t get good discounts with them and it would have cost several thousands of dollars more. At one point I spoke to a grumpy agent in our travel department who told me there was no way I could get to Vienna on Star Alliance flights and I should just consider flying somewhere like Munich and taking the train. Munich is 4.5 hours away by train so no, I wasn’t going to accept that. I thanked him and went off to do more research on my own.

It would have been nice to take United as far as Brussels and then Brussels Air from there but I would have arrived in BRU too late to take the morning flight and it would have been about a 4-5 hour layover for the afternoon flight.

I ended up booking LOT Polish via Warsaw. I’d never flown LOT, been through the Warsaw Airport or laid eyes on Poland so it seemed like a good fit. As a bonus, our corporate rate was very cheap compared to the Austrian ticket.

My flight from Memphis to Chicago was uneventful. The downside of flying this route on Saturdays is that United only offers 1-cabin service.

Air France/KLM Lounge – Chicago O’Hare Terminal 5

I arrived in Chicago’s Terminal 2 and the LOT flight left out of Terminal 5, which I thought was the international terminal even though I know United does have some of their overseas flights depart from T2. I recalled from a previous visit that the lounges in T5 weren’t great so I went ahead and had lunch at the Cubs Bar & Grill in T3. (As a St. Louis Cardinals fan it’s tough to deal with all the Cubs memorabilia but I managed.) Afterwards I wandered down the G concourse to the end then took the stairs to the lower level. There I found Gate G17 for British Airways and that’s also the place to catch the transfer bus. The nice thing about catching the bus at this location is that it’s the last stop before T5 so after my boarding pass was checked and the bus arrived the 5 or so of us were able to hop right on and go straight to T5.

When we arrived we had to get to the second level via a series of ramps, some of which were a little steep. If mobility is an issue you may want to call the airport and discuss transfers ahead of time. It might be easier to exit security, take the transfer bus to T5 (the train is currently down) and re-clear security there. I was surprised to see gates for Frontier Airlines flights. I hadn’t realized they were located in this terminal.

I think it had been about eight years since I’d been to T5 and it looked like it had been refreshed since my last visit or perhaps I just walked past more gates and restaurants than I did on my prior visit. I arrived at the Air France/KLM lounge which displayed a banner stating they were the lounge for the following airlines in addition to AF/KL: Air India, Alitalia, Royal Jordanian, Etihad Airways, VIP Access Lounge, LOT Polish Airlines. Technically this is also a Priority Pass lounge but it was so busy during my visit that Priority Pass customers were not being admitted.

I checked in and then had to hunt a little for a place to sit. I eventually sat at a hightop bar with charging ports. The room was brightly lit with views on to the tarmac but it was not too hot on this summer afternoon. There was food in the other room but I did not even look at it, having just had lunch. It was far too crowded to take photos though there were certainly lulls between the time one group would leave and the next would arrive. It was a nice place to charge my electronics and use the free wi-fi but I was glad when the time came to head for my gate.

I arrived a little early and was called to counter so they could verify my passport, even though this had been done by UA staff in Memphis. I assumed this was because the LOT flights were on a separate ticket from the United flights.

We began boarding right on time at 16:40 through door 2L.

LOT 2 – Chicago to Warsaw – Saturday, August 24

LO 2 ORD-WAW
Boeing 787-8
Departs: 17:25 (scheduled) 17:10 (actual) 17:30 (takeoff)
Arrives: 09:30 (scheduled) 09:03 (landed) 09:11 (at gate)
Duration: 8h 31m (actual)
Seat: 3C Business Class

LOT flies a 787-8 between Warsaw and Chicago on Saturdays. It has 18 business class seats in a 2-2-2 layout. All six seats on row two were taken as were the two right seats on row three. Row one had one window seat and one of the center seats taken. When I booked I didn’t know if anyone might get upgraded so I selected one of the two center seats on row three so at least I would have aisle access. It turned out no one else was in the cabin so I had the two center seats to myself. I used the other one for storing the pillows and blanket and had my phone charging from the port on the other seat. That meant I didn’t have to worry about the cord getting stuck as I adjusted the seat.

LOT 787 Business Class Cabin

LOT 787-8 Business Class Cabin

The seat itself reminded me of the one on the Turkish Airlines A330 I flew from Istanbul to Houston. There’s not a lot of privacy but you don’t feel squeezed into the seat in front of you when change to lie-flat mode.

LOT 787 Business Class Seat

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SAS Business Class Review: EWR-CPH-EWR

On a recent business trip to Copenhagen I had the opportunity to fly SAS (aka Scandinavian) Airlines between Newark and Copenhagen. I would have preferred to have flow from Chicago but apparently the EWR-MEM legs are codeshares while the ORD-MEM legs (both on United) are not and thus the price would have been much higher. I’ve actively avoided Newark in the past but my other choices were two-stop flights on Delta/KLM or American and BA/FinnAir. Since I have Silver (low-level) status with United I wanted to help get that re-established for next year.

SAS Lounge Newark

I don’t have any photos because it was already fairly busy when I arrived. I had a feeling I’d enjoy the decor in most places on this trip as I love Danish Modern design and that was definitely the theme for this lounge. It was light and airy with big windows looking onto the tarmac though you really couldn’t see much outside as there was a walkway from a gate out to the jet bridge in between.

I arrived around 3 PM for my 5:40 PM flight and the only food in evidence at that time was the salad bar. The soft drink fountain was not working but there was a cooler with lots of cans, a full self-serve bar as well as still and sparkling water on tap. Around 3:30 PM lasagna with meat sauce found its way to the food service area. I got just a little snack since I had skipped lunch. It was nothing special but it did take the edge off until dinner.

The lounge could use a kids area as I didn’t see anywhere for them to play and not all of the children were using their inside voices.

As the afternoon progressed the lounge filled up even more. There are three SAS flights each day and the lounge is used by Emirates as well, so I was glad to move on. Continue reading

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Et tu, United?

On Friday, like many of you, I got an email from United telling me about upcoming changes to their MileagePlus® program. Since they released this information on a Friday afternoon, you may be thinking this is not good news. You would be right, for the most part.

The Bad News

Just in time for the holiday season, United is removing their award chart. For flights on November 15, 2019 or later, the current rules for how much an award flight costs will be flexible. That is, an award flight will cost whatever they say it costs for that date on that route. So for popular routes for holiday travel you can expect higher prices – in some cases much higher.

The Good News

Award flights within the US and Canada that currently price at 10K to 12.5K miles may price lower sometimes. This pricing is already available for some routes.

Effective November 15 the close-in booking fee of $75 will be eliminated if you book a flight within 21 days of departure. Previously this fee was waived only for certain elite members.

If you are an elite member or hold one of the Chase United credit cards there are still no blackout dates for award travel – though of course you might not like the price that is charged.

For now, the Star Alliance award chart is not changing. For now.

In the end

It’s very disappointing to see United following Delta’s lead with this dynamic pricing. I would bet that American is not far behind. While it’s nice that the close-in fee is being eliminated, it’s not something I’ve ever had to pay as I typically book many months in advance. This is going to make award trip planning more challenging as you may see an award price for X-miles one day, save up enough for that, only to find it now costs Y-miles when you’re ready to book.

I’m just a lowly Silver elite this year and unless I take a business trip this year am unlikely to requalify. I chose United because it’s more reliable than American and I could do more with my miles than I could with Delta miles. Yet they’ve taken that advantage away.

The United website has a page with more detail.

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United 777-200ER Old Style vs. Polaris Business Class

Introduction
Lodging Review: Novotel Torino Corso Giulio Cesare
Attraction Review: Museo Egizio
Lodging Review: Hilton Bonn
Lounge Review: Lufthansa Lounge, Cologne-Bonn Airport
United 777-200ER Old Style vs. Polaris Business Class

Though I usually do these trip reports in sequential order as to the activities, I skipped over the flight from Chicago to Munich as it was on a B777 configured in the old 2-4-2 layout that we experienced on our flight from Chicago to Brussels a few years ago. So I’ve included the food options below but am not providing a detailed review. Since my reservations were made only 10 days before, I was not surprised to find that the only available BusinessFirst seats were middle seats in the middle section. However, when I checked in 24 hours in advance I was thrilled to see it was the new 1-2-1 layout. But I was unable to select a seat. I was fine with that since now it no longer mattered where I sat. Later in the day, however, the seat map later reverted to the old 2-4-2 as I assume they had changed which aircraft would be servicing this flight. The good news was that now I had been assigned an aisle seat though it was still in the center section.

On the return, we did indeed finally get the 1-2-1 layout with the new Polaris amenities so I’ve included photos of that seat below. I did not include a review of one of the Lufthansa business class lounges in Munich as it was quite busy and there really wasn’t a way to take photos without people in it.

UA 952 ORD-MUC
Aircraft: B777-200ER
Seat: 8D (BusinessFirst, aisle of center section)
Depart: 1900 CDT
Arrive 0930+1 CET

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Lounge Review: Lufthansa Lounge, Cologne-Bonn Airport

Introduction
Lodging Review: Novotel Torino Corso Giulio Cesare
Attraction Review: Museo Egizio
Lodging Review: Hilton Bonn
Lounge Review: Lufthansa Lounge, Cologne-Bonn Airport
United 777-200ER Old Style vs. Polaris Business Class

I had a very early start to the day for my return trip. My flight from Munich to Chicago departed at 11:25 AM so I wanted to be sure I had plenty of time to connect – and even to catch a backup flight should my original flight get canceled. So I was booked on a 6:20 AM flight from the Cologne/Bonn airport to Munich. I booked a ride with Suntransfers and my only complaint was that they were non-negotiable as to pickup time and that was at 3:55 AM. At that time of day, with no traffic and it’s a short drive anyway, I was at the airport around 4:30 AM and the Lufthansa ticket counter didn’t even open until 5 AM so I had to stand there for half an hour with my bags. Ah well, certainly better than being late.

CGN airport is quite small. In fact, on their website, the motto is: so simple. There are two terminals. Terminal 1 handles Lufthansa, Germanwings, Austrian and Star Alliance partners and Terminal 2 handles all other airlines. Each Terminal has a lounge. In T2 it’s a generic business lounge for all the airlines while in T1 it’s a Lufthansa-branded lounge.

As the airport is small, so is the lounge. However with Lufthansa being the dominant carrier I can see that it might get crowded with elite travelers gaining access even if they’re on an economy ticket. It opens at 5:30 AM so I had to wait a bit for entry.

The lounge is circular in shape and one side of the room has the comfortable lounging chairs while the other side has tables and chairs for dining.

Lufthansa Lounge CGN Casual Seating

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Categories: Europe, Germany, Lufthansa, Star Alliance | Tags: , , , , | Leave a comment

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