Flight Review

Review: SWISS A340-300 ORD-ZRH and Marhaba Lounge ZRH

Return to International Travel – Introduction
Review: SWISS A340-300 ORD-ZRH and Marhaba Lounge ZRH
Lodging Review: Sina Villa Medici, Florence, Italy
Our Time In Florence, Part 1
Our Time In Florence, Part 2
Lodging Review: Park Hyatt Vendome, Paris, France
Our Time In Paris, Part 1 (Louvre, Sainte-Chappelle, Arc, Eiffel Tower)
Our Time In Paris, Part 2 (Versailles)
Our Time In Paris, Part 3 (Catacombs, Musee d’Orsay)
Viking Kari and an Afternoon in Montmartre
Our Time in La Roche-Guyon and Vernon/Giverny
Our Time on the Normandy Beaches
Our Time in Les Andelys and Le Pecq
Lodging Review: Renaissance Republique, Paris, France
Review: Air France A350 CDG-ORD

For our flight to Florence I wanted to try an airline I’d never flown while still paying a reasonable price. The SWISS flight from Chicago to Florence via their hub in Zurich fit the bill perfectly. At the time of booking there were two ORD-ZRH flights and only the earlier flight had open economy award space for my friend to use. But that flight was much more expensive than the later one so she booked a long layover in Zurich so we could be together on the final leg into Florence. But a few months out SWISS changed her to the evening flight with me, which worked out great for us.

Our Experience in O’Hare T5

Even though our ORD-ZRH flight did not leave until just after 7 PM, I booked my Memphis-Chicago leg to arrive around 1:30 PM. At a mid-sized airport like Memphis I always take irregular operations into consideration. If there was something wrong with my plane I’d still have time to take a later United flight and still make the connection. If that flight was full there was at least one if not two American Airlines flights that United could have put me on to ensure I made the flight to Zurich. I was willing to wait at O’Hare a bit longer than I had to if it meant I was on the long-haul flight since that was SWISS’s last flight of the day.

The last time I’d flown out of O’Hare’s international terminal (T5) was my flight on LOT Airlines to Vienna via Warsaw in 2019. Back then, while the O’Hare train between terminals was out of commission, I was able to go to one of the American Airlines concourses and catch an airside bus over to T5, thus avoiding the hassle of security again. While I checked for that this time, it seems it’s been discontinued since the train is once again working. That’s a real shame in my book.

So it was that at about 2:30 PM or so I met up with my friend in the lobby of T5. While I could have gone through security at that time, we learned that the SWISS counter only opens two hours before the flight so there was no way for her to check her bag. As there’s not a lot of seating on the departures level, we went down to the baggage claim area and found a quiet space to hang out as we passed the time. Fortunately I’d had lunch in the terminal in Memphis and she’d eaten before coming to the airport so we were able to just sit and chat until the counter opened.

Once her bag was checked we went through security and to the Swissport lounge which serves both SWISS premium cabin passengers/elites and is the Priority Pass lounge. Unfortunately on that day it was not accepting Priority Pass customers. I’ve since learned this is pretty normal in the evenings as there are a number of airlines who use this as their primary lounge.  Since my friend was traveling in economy she had no other lounge access and we skipped it altogether. We ended up buying sandwiches and drinks in the terminal and eating them in the gate area. I knew it would likely be 8 PM or so before we were served dinner on board and knew I’d have a headache if I waited that long to eat. As it turned out my friend slept through both meal services in economy so it was a good thing she ate when she did!

SWISS flight LX 9 – A340-300

Our flight departed from the far end of T5 which is either new or has been completely renovated, I’m not sure which. While there are no services near the gates in the gate M33 area, there are large restrooms and not a lot of people. The ceilings are high and the windows are huge, giving the whole area a light, airy feeling. I look forward to returning at some point when construction is complete in this section.

SWISS A340-300

LX 9 ORD-ZRH A340-300
Departure: 7:10 PM (scheduled) 7:04 PM (actual) 7:18 PM (takeoff)
Arrival: 10:20 AM (scheduled) 10:12 (touchdown) 10:17 (arrival)
Duration: 8h 18m (actual)
Seat: 11K (Business Class)

Continue reading

Categories: Airline Clubs, Europe, Flight Review, Star Alliance, SWISS, Switzerland, Trip Report | Tags: , , , , , , | Leave a comment

Flight Review: Qantas B787-9 Brisbane – Los Angeles

Trip Report: Two Weeks Down Under
Flight Review: Qantas B747-400 San Francisco – Sydney
Lounge Review: Qantas Business Class Lounge, Sydney
Flight Review: Qantas A330-300 Sydney – Auckland
Lodging Review: Holiday Inn Auckland Airport
Lodging Review: The Pavilions Hotel, Christchurch
Our Time in Christchurch
Lodging Review: Hilton Queenstown Resort & Spa
Our Time in Queenstown including Doubtful Sound Tour
Lodging Review: Avani Metropolis, Auckland
Our Time in Auckland
Lodging Review: Oceans Mooloolaba
Our Time on the Sunshine Coast
Lodging Review: Brisbane Marriott
Flight Review: Qantas B787-9 Brisbane – Los Angeles

It was time for our flight back to the US. As I mentioned in the intro to this trip report, this was the leg I booked first, simply because we found 3 business class tickets on the same flight. And I got to give the birthday girl the present of a business class flight when she usually chooses to fly economy.

Our bird for this flight

Qantas 15 BNE-LAX
Boeing 787-9
Seat: 7A (Business Class, Window)
Scheduled Departure: 1010 (Actual: 1019)
Scheduled Arrival: 0545 (Actual: 0535)
Scheduled Duration: 12h 50m

Continue reading

Categories: Award Travel, Flight Review, OneWorld, Qantas | Tags: , , | Leave a comment

Flight Review: Qantas A300-300 Sydney – Auckland

Trip Report: Two Weeks Down Under
Flight Review: Qantas B747-400 San Francisco – Sydney
Lounge Review: Qantas Business Class Lounge, Sydney
Flight Review: Qantas A330-300 Sydney – Auckland
Lodging Review: Holiday Inn Auckland Airport
Lodging Review: The Pavilions Hotel, Christchurch
Our Time in Christchurch
Lodging Review: Hilton Queenstown Resort & Spa
Our Time in Queenstown including Doubtful Sound Tour
Lodging Review: Avani Metropolis, Auckland
Our Time in Auckland
Lodging Review: Oceans Mooloolaba
Our Time on the Sunshine Coast
Lodging Review: Brisbane Marriott
Flight Review: Qantas B787-9 Brisbane – Los Angeles

We finally arrived in Auckland on Qantas flight from Sydney. Normally I wouldn’t review a 3-hour trip but our A330-300 was in an international configuration with lie-flat seats so I thought I’d include a brief overview.

Qantas 145 SYD-AKL
Airbus A330-300
Seat: 4E (Business Class, Aisle, Center Section)
Scheduled Departure: 1135 (Actual: 1150)
Scheduled Arrival: 1640 (Actual: 1647)
Flight time: 3h 7m (Actual: 2h 57m)

We boarded through door 2L. We’d originally had two seats in the center section, but as on the previous leg, when my friend changed the first leg of her journey from an American flight to one with Alaska Airlines, her seat assignment was lost. Fortunately she was just across the aisle.

We were offered our choice of pre-departure beverage: champagne, still water or sparkling water. As I didn’t select it, I’m not sure if the champagne was the Duval-Leroy Brut or the Jacquart Brut Mosaique.

The cabin felt so fresh compared to the one we’d just flown on the 747, but that’s to be expected. I imagine the daylight helped the cabin to feel much airier as well.

QF145 A330-300 Business Class Cabin

Continue reading

Categories: Flight Review, OneWorld, Qantas | Tags: , , | Leave a comment

Flight Review: Qantas B747-400 San Francisco – Sydney

Trip Report: Two Weeks Down Under
Flight Review: Qantas B747-400 San Francisco – Sydney
Lounge Review: Qantas Business Class Lounge, Sydney
Flight Review: Qantas A330-300 Sydney – Auckland
Lodging Review: Holiday Inn Auckland Airport
Lodging Review: The Pavilions Hotel, Christchurch
Our Time in Christchurch
Lodging Review: Hilton Queenstown Resort & Spa
Our Time in Queenstown including Doubtful Sound Tour
Lodging Review: Avani Metropolis, Auckland
Our Time in Auckland
Lodging Review: Oceans Mooloolaba
Our Time on the Sunshine Coast
Lodging Review: Brisbane Marriott
Flight Review: Qantas B787-9 Brisbane – Los Angeles

For the first leg of this adventure I exchanged 80,000 American AAdvantage miles and $28.20 in taxes for 10,676 miles of flying. If you value those 80K AA miles at 1.4 cents each, that’s just under $1150 in value when you add in the taxes. Compare that to the $4800+ that American wants for similar flights next October and I think that’s a pretty good deal!

As I mentioned in the first post of this series, we’d found our return flights first and about two weeks later we found two business class seats on Qantas from San Francisco to Auckland via Sydney. From Memphis the only flights American made available in business class were on the regional jet via Phoenix. My friend flying from Chicago could not even get a business class (domestic First) ticket on a non-stop to San Francisco so she paid for an extra legroom seat.

Initially AA had me leaving Memphis around 2:30 PM and arriving around 6:30 PM before the Qantas flight left around 9:30 PM. In September, SFO airport was re-paving runways which meant closures and delays. Though I knew they were supposed to be done well before my trip, it made me nervous. Couple that with how often fog causes delays into SFO and I decided to take advantage of American’s generous change policy on award tickets: as long as the origin and destination remain the same, you can change the routing or the dates. So I left home about 7:30 AM and made it to Phoenix on time, a little after 8:30 AM. And there the delay kicked in. SFO ATC would not let us take off due to fog in the area so we were 49 minutes late leaving Phoenix and we arrived 39 minutes late. While a delay of that length would not have made a difference should I have kept my original flight times, I felt my decision to go earlier was validated because there might have been a lengthier delay later in the evening.

Another factor in making the switch was that my friend flying from Chicago could change to a domestic First class seat on the Alaska Air non-stop. It cost $100 to make the change to the award ticket since Alaska is not part of oneworld but they refunded her extra legroom seat and it was definitely worth it to her for the four hour flight as she’s tall and is much more comfortable in the larger seats, just like I am.

The early arrival meant we had a lot of time to kill at SFO and we even kicked around the idea of going out to a movie but ultimately decided just to wander a bit, have a decent early dinner and get to the lounge as soon as was reasonable. This was our first time connecting to an international flight at SFO and we were disappointed to learn we’d have to re-clear security. At least the line was far less crowded than it was two years earlier when I was departing on my China trip. Since we didn’t have to wait for the Qantas counter to open so we could check our bag, we weren’t in the security line with dozens of others at the same time.

Qantas flyers can use both the Air France/KLM lounge and the Cathay Pacific lounge. We spent a little time in each and, perhaps due to the times their flights depart, the Cathay lounge was a lot less crowded.

Qantas B747-400
(image courtesy qantas.com)

Continue reading

Categories: Flight Review, OneWorld, Qantas | Tags: , , | Leave a comment

Create a free website or blog at WordPress.com.