Increased Baggage Fees on Frontier Airlines

Frontier logoFrontier Airlines returned to Memphis fairly recently and earlier this month I had the opportunity to fly them on a one-way ticket from Los Angeles to Memphis via Denver as they had by far the best price for my date. As it had been a number of years since I’d flown them I was a little surprised about the pricing for carry-on bags that do not fit under the seat. I’d heard the company had become more like low-cost carriers but I didn’t realize this included the carry-on baggage charges. So when I priced things out, it was cheaper to check my bag than to carry it on.

Now Frontier is raising prices for checked bags if you don’t pay for them before you reach the airport for flights beginning on May 1, 2015.

If you try to carry your bag on and it won’t fit or there’s no room and it must be gate-checked, the fee increases from $50 to $60. That’s the largest price increase.

If you pay for your first checked bag online during the check-in process, the fee increases from $20 to $25. If you pay for that same bag at the airport the price increases from $25 to $30. The fee for a second checked bag at the airport changes from $30 to $35.  There is no change in the price for checked bags paid for before check-in.

There are a number of different prices charged depending on WHEN you pay for the bags (online before check-in, online at check-in, at the ticket counter/kiosk, at the gate) and HOW you pay (online, in person, via phone). Check the Frontier Airlines website for your exact situation.

 

Hat tip: Expert Flyer, USA Today

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Combining AA and US Loyalty Programs: Next Steps

2015-03-17 Combining AA USLast week members of American Airlines’ AAdvantage program and US Airways’ Dividend Miles program received emails regarding the progress of the airlines’ merger in regards to the loyalty programs. For awhile we’d had word that the programs would merge during the second quarter of 2015 and it appears that not only are things on track for that, but that the merger will happen in April.

If you have miles in both programs and haven’t already done so, log into either your AAdvantage or Dividend Miles account and take note of the special banner inviting you to manually combine your accounts. It’s very simple and – speaking as an IT person myself – it will help out the IT folks if you take the reins and match up your accounts yourself. For this to work properly, your name must exactly match on both accounts and I suspect your address must match exactly as well. If the account data doesn’t match sufficiently, there will be instructions on how you can get the accounts to match.

Once the merger of loyalty programs is complete, your Dividend Miles will be transferred to your AAdvantage account on a 1-to-1 basis, per the recent communication from AA/US:

Moving to the AAdvantage program

Once we combine programs, we’ll begin transferring your Dividend Miles mileage balance, Preferred-qualifying activity and million mile balance into your AAdvantage account on a one-to-one ratio. We’ll determine your elite status level by looking at your combined elite-qualifying activity for 2014, and separately, your combined 2015 year-to-date elite-qualifying activity. It may take a few days to transfer everything, but we’ll email you once it’s completed.

As a member of the most rewarding airline loyalty program, you’ll continue earning miles when you fly on American, US Airways, oneworld® and other participating airlines, as well as with over 1,000 partners. And, you’ll still be able to redeem miles for flights, upgrades on American and US Airways, car rentals, hotel stays and more.

If you want to book award travel using your Dividend Miles, do so quickly as a few days before the merger, the Dividend Miles award booking function will be disabled. This is your last chance to take advantage of some of the sweet spots of the US Airways award chart, like these top five ways described by Scott of MileValue.com.

Booking award travel

Dividend Miles award bookings and mileage upgrade requests will be disabled a few days before we combine programs to allow us to integrate your accounts. If you plan to redeem Dividend Miles for an upcoming trip, we encourage you to book now. Once our programs are combined, Dividend Miles will be converted into AAdvantage miles, and you’ll be able to redeem AAdvantage miles with American.

Change is coming and it’s good to be as prepared as we can be!

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Review: SpringHill Suites Arcadia, California

A friend and I were visiting another friend who lived in Pasadena, California and we had a free night certificate for a category 1-5 Marriott hotel so we selected the closest one, the SpringHill Suites in Arcadia, about 10 minutes away. The certificate is an annual benefit for those who hold the Chase Marriott Visa card and is good for exactly six months after the cardholder’s anniversary.

As a Silver member we were given a quiet room at the end of the hallway on the third floor. There were two centrally-located elevators for this four-floor property. While both elevators were working the day we checked in, only one seemed to be working the next day which meant more of wait than one might expect.

As all the rooms are suites we walked into the “living area” which contained a pull-out sofa and two small tables that could be used as a coffee table or moved to the sides of the sofa as end tables. Across from the sofa was an area with a desk and chair on one side and a kitchenette on the other. The kitchenette had a built-in microwave and a mini-fridge along with a sink as well as a coffee maker and condiments.

SpringHill Suites Arcadia Sofa

SpringHill Suites Arcadia Sofa

SpringHill Suites Arcadia TV Stand and Desk

SpringHill Suites Arcadia TV Stand and Desk

SpringHill Suites Arcadia Kitchenette

SpringHill Suites Arcadia Kitchenette

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Categories: California, Hotel, Lodging Review, Marriott, North America, United States | Tags: , , , , | 2 Comments

Update Your Password and Earn 1000 Hilton HHonors Points

Hilton’s is one of the few websites that still uses a PIN security check rather than a password.  That’s changing effective April 1, 2015 when they’ll require users to create a password rather than continue using the PIN.  When I logged into my account today there was a pop-up message letting me know that if I change my password now, I’ll earn 1000 HHonors points for making the switch.

2015-03-15 Hilton Password Change

To make the change I clicked on the MY ACCOUNT link at the top of the screen, then the PERSONAL INFORMATION link under the MY PROFILE section on the left side of the screen.  There it showed my current password as a series of asterisks with the words CHANGE PASSWORD beside it.  It did not ask me for my old PIN but allowed me to enter the new password.  The new passwords must be at least 8 characters long and contain at least 1 uppercase letter and one number or one special character.  I made the change and hope to see those 1000 points in my account soon!

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Activate Today for Q1 Bonuses and Sign Up for Q2 Bonuses Tomorrow

2014-12-08 Freedom 2015 BonusToday is the last day to get 5% bonuses by using the Chase Freedom card at Grocery Stores, Movie Theaters and Starbucks or by using one of the Discover Cards at Gas Stations and for Ground Transportation.

2015-03-14 Discover Q2 Bonus Categories
Starting tomorrow you can register for Q2 (April-June) bonuses for the Freedom card which includes bonuses on Restaurants.  Registration for the Discover card is already open and it will give bonuses on Restaurants and Movies.

I loved the Freedom bonus at Grocery Stores and quickly maxed that out. In my area there aren’t many (any?) gas stations that will allow me to purchase gift cards with a credit card so I struggle with that category.

I eat out a lot so restaurants are a great category for me – but I’m really bummed that both cards are offering the bonus in the same quarter. I can’t even remember the last time I went to a movie theater so that doesn’t help me but I was surprised to see that both Netflix and RedBox count in the movie category for the Discover card.

Both of these cards limit the bonus to the first $1500 in purchases in all of the bonus categories. To sign up for these bonuses, log into your account at chase.com or discover.com and you’ll see the link for the promotion.

Categories: Chase, Credit Card Promos, Discover, Freedom | Tags: , , , , , | Leave a comment

Review: Crowne Plaza Los Angeles Airport

I arrived in Los Angeles very late on a Friday night and stayed here for one night while waiting for a friend who would fly in the next morning. I took the free shuttle to the hotel. Note that LAX is extremely busy, even late at night, on Friday evenings and it may take quite some time to get to the hotel, even though it’s just a short distance away.

As a platinum member I stepped to the priority check-in lane – but unfortunately got there just after a small group of people stopped to ask the front desk staffer some questions. As a result, the people in the non-priority lane actually got assisted before I did. Part of me wishes they’d been directed to the other check-in lane but the staff member was very professional and answered their questions thoroughly before they left. Once he assisted me it was a very quick process to get my room key and choose my welcome amenity and I was on my way to a club room on the top floor.

Crowne Plaza LAX Club Floor Hallway

Crowne Plaza LAX Club Floor Hallway

Crowne Plaza LAX Room 1623

Crowne Plaza LAX Room 1623

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Categories: California, Hotel, IHG, Lodging Review, North America, United States | Tags: , , , , , , , | Leave a comment

20%-50% Bonus on Purchased United Airlines MileagePlus Miles

2015-03-12 UA Points BonusUnited is offering a targeted bonus on purchased miles that could in an extra 20%, 30% or 50% miles.  I received an email from United and clicked on my link.  I was offered the 30% bonus, which works out to a price of 2.7 cents per mile.  With the recent devaluation of United miles on partner airlines (it now costs significantly more miles for award travel on Star Alliance partner airlines), Ben of One Mile At A Time values them at only 1.4 cents apiece while Brian, The Points Guy, values them at 1.5 cents apiece.  So 2.7 cents is not a particularly good price.  As usual, your situation may vary.  If you only need a few thousand miles to top off an award, now is as good a time as any to buy them.

Note that you may only purchase 150,000 miles per year and there are additional taxes and fees associated with the purchase, reducing their value even further.  Allow 48 hours for the miles to post to your account.  The purchase is processed through Points.com so it will not count as a United Airlines purchase for credit card category purposes.  The offer is valid until 11:59 PM Central Time on 23 March 2015.

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Targeted Hilton HHonors Purchased Points Promo

2015-03-11 Hilton Points PromoYesterday I received an email from Hilton regarding a promotion on purchased points.  From now through April 22, 2015 I can receive a 20% bonus on purchases of 5000-9000 points or a 40% bonus for purchases of more than 10,000 points.  With the 20% bonus the points cost .83 cents each and with the 40% bonus it’s .71 cents each.  Checking with the experts, I see that Ben values Hilton points at 0.40 cents while Brian values them at 0.50 cents each.  So this is not a price at which I’d speculatively buy points.  In fact, Hilton points are so easy to generate that I can’t think of a time when I’d buy them except if I needed to top off my account immediately.  American Express offers two Hilton cards: the no-annual-fee Hilton HHonors card that earns 7 points per dollar at Hilton and 5 points per dollar at grocery stores, restaurants and gas stations and the Hilton Surpass card which gets 12x points at Hilton properties, 6x points at gas stations, groceries and restaurants as well as free Gold status for a $75 annual fee. Both of these cards also earn 3x points in all other purchase categories.  So if you have time to plan well in advance for your trip, it’s easy to earn enough points without purchasing them.

The fine print indicates this is a targeted, non-transferable offer, so if you’re an HHonors member, check your email to see if you were targeted for a similar offer.

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Radisson Blu Bosphorus

Turkey Trip Overview
Booking Flights To Turkey
British Airways First Class Lounge IAH
British Airways 777 First Class IAH-LHR
Transiting Heathrow and British Airways A320 Business Class LHR-IST
Marriott Courtyard Istanbul Airport
Pegasus Airlines Istanbul to Izmir and Back
Ephesus, Mary’s House and Basilica of St. John
Swissotel Efes
Pamukkale Bus and Preiene
Ritz-Carlton Istanbul
Major Sites to see in Istanbul
Radisson Blu Bosphorus
Turkish Airlines Lounge Istanbul
Turkish Airlines 777 Business Class IST-IAH

Our final hotel for the trip was the Radisson Blu Bosphorus. Once again we arranged with the folks at SeaSong to transfer us from the Ritz to our new hotel. The hotels are only 2.5 km apart – 6 minutes with no traffic but that’s too far to walk with a week’s worth of luggage and significant traffic, so we were glad we opted for the private transfer.

As its name suggests, the hotel is located right on the water. It even had a small area for boats to dock and it was from here we were able to board the boat for our cruise of the strait. The main dining area is at sea level, which is one level down from the entrance and front desk. In addition to inside dining there’s also a covered terrace which provided a great view of all the traffic on the Bosphorus.

We checked in a bit early and our rooms weren’t quite ready so we sat in the lobby for a bit, wanting to get our luggage stored before our cruise. Just when we’d decided we needed to eat something (it was nearly noon by that point) before our cruise, our rooms were ready so we quickly took our luggage up then headed down to the patio to eat at the StarBoard Restaurant.

Radisson Blu Istanbul Front Desk

Radisson Blu Istanbul Front Desk

Radisson Blu Istanbul Lobby

Radisson Blu Istanbul Lobby

The waitstaff here could use a refresher course in service. I know that the standards are different in various countries and that in Turkey one is expected to flag down a server when something is needed rather than expecting a server to be proactive.  But at lunch the first day and both days at breakfast we often had trouble even finding a server or getting them to look our way so we could indicate we needed help.

After the fabulous breakfast we had at the Swissotel Efes, any other buffet would be a letdown so I was somewhat prepared for that but still, I was a little disappointed by breakfast here. I’m not complaining too much as it was free with my Club Carlson Gold status which I obtained just by having their credit card. While everything at the Swissotel seemed fresh and colorful, it seemed the buffet here was a bit dull. They did have a cook-to-order station one day though I don’t think they had it the next.

Radisson Blu Istanbul Buffet 1

Radisson Blu Istanbul Buffet 2

Radisson Blu Istanbul Buffet 3

Radisson Blu Istanbul Buffet 4

Radisson Blu Istanbul Buffet 5

Radisson Blu Istanbul Buffet 6

Radisson Blu Istanbul Buffet 7

Radisson Blu Istanbul Buffet 8

Radisson Blu Istanbul Buffet 9

Radisson Blu Istanbul Buffet 10

Radisson Blu Istanbul Buffet 11Cereal was an option on the buffet both days but there were no spoons on the table or by the cereal station. The first day my server managed to bring me a tablespoon (suitable as a serving spoon) while the next day I was directed to a basket of spoons – nowhere near the cereal – but they were iced tea spoons. I was hoping for a short-handled “regular” spoon or at least a soup spoon but got neither. I found it very odd that no one else complained about this.

The room itself was actually a very nice size. We’d ordered a twin room and had added a roll-away bed. They gave us a connecting room and the roll-away was place in front of the connecting door so we all got a little space this way. Unfortunately it also made it easier to hear the crying baby next door on the second night!

Radisson Blu Istanbul Twin Room

Radisson Blu Istanbul Twin Room

Radisson Blu Istanbul Twin Room Desk

Radisson Blu Istanbul Twin Room Desk

Radisson Blu Istanbul Twin Room Closet & Safe

Radisson Blu Istanbul Twin Room Closet & Safe

We got a chuckle out of the combination TV stand/mini-bar as it looked like something out of “The Jetsons” to us but we weren’t watching TV anyway. There were plenty of accessible outlets, which was nice but we did run into one unpleasant surprise. Only four devices per room may be connected to the internet during any 24-hour period. Unfortunately two of us cranked up our phones and tablets right away, leaving the third person without a connection. A warning certainly would have been nice! It’s possible that the front desk folks could have helped us but we didn’t realize the situation until we were all locked in for the night and we didn’t mention it the next day.

Radisson Blu Istanbul Twin Room TV Stand

Radisson Blu Istanbul Twin Room TV Stand

Radisson Blu Istanbul Twin Room Mini Bar

Radisson Blu Istanbul Twin Room Mini Bar

The bathroom has a window over the sink that looks back into the room. We were a little worried at first because we’re friends but not THAT kind of friends! Fortunately we found a shade on the outside of the window that raises up to give privacy in the bathroom. There was a single sink with a good-sized vanity. The shower/tub was fully enclosed with glass doors but it was quite a step up into the tub from the floor. While we three could handle this it might be tough for shorter people or those with mobility issues. Anne Semonin-branded toiletries were provided as was a hair dryer.

Radisson Blu Istanbul Twin Room Bathroom Window

Radisson Blu Istanbul Twin Room Bathroom Window

Radisson Blu Istanbul Twin Room Toilet - note the high step up to the tub

Radisson Blu Istanbul Twin Room Toilet – note the high step up to the tub

Radisson Blu Istanbul Twin Room Sink & Vanity

Radisson Blu Istanbul Twin Room Sink & Vanity

Radisson Blu Istanbul Twin Room Toiletries

Radisson Blu Istanbul Twin Room Toiletries

Radisson Blu Istanbul Twin Room Shower & Tub

Radisson Blu Istanbul Twin Room Shower & Tub

The hotel also had a small gym and a hair salon though we did not make use of either.

Radisson Blu Istanbul Gym

Radisson Blu Istanbul Gym

Radisson Blu Istanbul Gym

Radisson Blu Istanbul Gym

The location of the hotel is a beautiful one though I don’t think it’s very practical if you don’t have your own transportation. Just to the east of the hotel is the Ortakoy, a small outdoor mall of sorts. Lots of open air shops and cafes. We had fun just browsing through it and we ate dinner in the area both nights. Once you cross the main road in front of the hotel, go back a block or two and you start getting into a more residential area. We loved looking at the fresh food stalls as well as the non-touristy stores where the locals buy their goods. There is a small mosque not far away but it did broadcast the calls to prayers before midday – something we were thankful for because when they did broadcast it, it was quite loud.

Fresh Fish Market near Radisson Blu Istanbul

Fresh Fish Market near Radisson Blu Istanbul

Fresh Produce Market near Radisson Blu Istanbul

Fresh Produce Market near Radisson Blu Istanbul

So the service here is not what we experienced at the Ritz or at the Swissotel but then, neither was the price. I redeemed 100K Gold Points for this stay. If I’d held the credit card at the time I made the reservation the last night would have been free – as it was, I nearly cut it too close getting the credit card and the gold status came through just hours before we checked in.

Categories: Club Carlson, Hotel, Lodging Review, Turkey | Tags: , , | Leave a comment

First Friday Reminder

Today is the first Friday of the month so here’s your monthly reminder to use your Chase Sapphire Preferred card to pay for your meals today since they’ll offer 3 Ultimate Rewards points per dollar instead of the usual 2 points.

CSPUltimate Rewards are one of my favorite currencies since they can be transferred to so many partner airlines and hotels.  Several times I’ve transferred them to Hyatt and then booked rooms that would have cost well over $400 USD per night.  Recently a friend transferred her UR points to Virgin Atlantic and then booked a flight to Australia on Virgin Australia for $28 in taxes.  That same flight costs just over $1000 right now!

The Sapphire Preferred card also earns 2 points per dollar on all travel expenses so that $28 charge for airline taxes will earn my friend 56 Ultimate Rewards points.  Plus, the Sapphire Preferred has no foreign transaction fees and it does have chip + signature technology.  Sign up now and get 45,000 points after spending $4000 in the first three months.  You can get an additional 5000 points for adding an authorized user.  The annual fee is $95 but it’s waived for the first year.

(Note: I have no affiliation with Chase and receive no compensation though using this link will help a fellow blogger maintain his excellent site.)

Categories: Credit Card Promos, Credit Cards, Sapphire Preferred | Tags: | Leave a comment

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