Posts Tagged With: Star Alliance

All Nippon Airways B777-300ER First Class Tokyo Narita to Houston

Exploring Asia Overview
Cathay Pacific B777-300ER Business Class San Francisco to Hong Kong
Cathay Pacific Lounge Review: The Cabin at HKG
Cathay Dragon A330-300 Business Class Hong Kong to Beijing
Lodging Review: Regent Beijing Hotel
Beijing: Dongcheng District
Beijing: The Great Wall
Beijing: Run-ze Jade Garden
Beijing: The Sacred Way of the Ming Tombs
Beijing: The Legend of Kung Fu
Beijing: Tiananmen Square
Beijing: The Forbidden City
Beijing: Hutong Tour via Rickshaw, Tea Tasting, Flying to Xi’an
Lodging Review: Hotel Shangri-La Xi’an
Xi’an: Qing Dynasty Terra Cotta Warriors
Xi’an: Tang Dynasty Dinner and Show
Xi’an Wrap-Up, Flying to Lhasa, Lhasa Home Visit
Lodging Review: Shangri-La Hotel Lhasa
Lhasa: Jokhang Temple and Barkhor Market
Lhasa: Canggu Nunnery and Sera Monastery
Lhasa: Potala Palace
Leaving Lhasa and Flying to Chongqing
Viking Emerald
Shibaozhai Temple
Cruising the Three Gorges
Three Gorges Dam
Jingzhou City Walls Tour
Wuhan: Hubei Bells Performance and Provincial Museum
Shanghai: Shanghai Museum
Lodging Review: Fairmont Peace Hotel, Shanghai
Shanghai: Old Shanghai and Yuyan Gardens
Lodging Review: The New Otani Tokyo Hotel
Tokyo: City Tour
Mt. Fuji and Hakone Tour Returning by Shinkansen
ANA Suites Lounge Review, Tokyo Narita
All Nippon Airways B777-300ER First Class Tokyo Narita to Houston

Date: October 24, 2017
Flight: NH 174 NRT-IAH
Seat: 2A (ANA Suites)
Aircraft: B777-300
Depart: 11:15 AM

We departed from gate 56, which was a 3-minute walk from my seat in the ANA Suites lounge. It was just a brief escalator ride down one level and a very short walk to the gate.

Boarding was scheduled to begin at 10:45 AM so I left the lounge at 10:30 AM just to have a look around the gate area. We had a nice nose-on view of our aircraft but for some reason the photo I tried to take didn’t work.

About 10:40 AM an announcement was made indicating that boarding would begin soon. I loved how civilized it was, with separate boarding lanes for First (and Star Alliance Gold), Business Class (and Star Alliance Silver) and Economy. There were about 5-6 (really young looking!) agents in the area working the flight and monitors overhead let everyone know they needed not only their boarding passes, but also their passports open to the photo page.

Once pre-boarding of one wheelchair and one family with small children was complete, precisely at 10:45, those of us in First Class were allowed to board. I was a bit amused that after passing the gate agents, we turned a corner to reach the jet bridge and there were another half-dozen gate agents – and even some ramp/maintenance workers – and they all bowed to us as we walked through. Once on the jet bridge, two doors were being used for boarding – 1L for First and 2L for everyone else. It was one time I didn’t mind turning right after boarding!

I was promptly greeted and escorted to my seat, 2A. The Flight Attendant, Mami, was just lovely and informed me that since only 3 of the 8 First Class seats were occupied, she would make my bed across the aisle in 2D. Wow, two suites just for me! Neither 1A nor 1D were occupied so I had the whole left side of the plane to myself.

ANA First Class Suite

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Categories: ANA, Award Travel, Star Alliance | Tags: , , | 3 Comments

ANA Suites Lounge Review, Tokyo Narita

Exploring Asia Overview
Cathay Pacific B777-300ER Business Class San Francisco to Hong Kong
Cathay Pacific Lounge Review: The Cabin at HKG
Cathay Dragon A330-300 Business Class Hong Kong to Beijing
Lodging Review: Regent Beijing Hotel
Beijing: Dongcheng District
Beijing: The Great Wall
Beijing: Run-ze Jade Garden
Beijing: The Sacred Way of the Ming Tombs
Beijing: The Legend of Kung Fu
Beijing: Tiananmen Square
Beijing: The Forbidden City
Beijing: Hutong Tour via Rickshaw, Tea Tasting, Flying to Xi’an
Lodging Review: Hotel Shangri-La Xi’an
Xi’an: Qing Dynasty Terra Cotta Warriors
Xi’an: Tang Dynasty Dinner and Show
Xi’an Wrap-Up, Flying to Lhasa, Lhasa Home Visit
Lodging Review: Shangri-La Hotel Lhasa
Lhasa: Jokhang Temple and Barkhor Market
Lhasa: Canggu Nunnery and Sera Monastery
Lhasa: Potala Palace
Leaving Lhasa and Flying to Chongqing
Viking Emerald
Shibaozhai Temple
Cruising the Three Gorges
Three Gorges Dam
Jingzhou City Walls Tour
Wuhan: Hubei Bells Performance and Provincial Museum
Shanghai: Shanghai Museum
Lodging Review: Fairmont Peace Hotel, Shanghai
Shanghai: Old Shanghai and Yuyan Gardens
Lodging Review: The New Otani Tokyo Hotel
Tokyo: City Tour
Mt. Fuji and Hakone Tour Returning by Shinkansen
ANA Suites Lounge Review, Tokyo Narita
All Nippon Airways B777-300ER First Class Tokyo Narita to Houston

Since Narita Airport is so far from downtown Tokyo (over an hour’s drive on a good day) and traffic is always a question mark, Viking arranged for me to leave the hotel at 6:30 AM for my 11:15 AM flight. As it turned out, traffic was light and we made very good time. Another couple from our cruise was in the same van but they were flying KLM so there were two Viking assistants there to meet us at the airport. One took the KLM couple to the south check-in point while mine loaded my bags on a cart and guided me to the north check-in.

As I was in ANA First, we walked back to the Z check-in area which is a private area for ANA, United and other airlines. There were about 4 ANA reps inside and I was the only passenger at that point so it felt a little strange (but nice!) to be doted on so much. Check-in was very efficient and I was directed to the dedicated security lane, the one that can only be accessed directly from the First Class check-in area. Naturally that process was speedy as well.

Then it was down the escalator to Immigration, where, of course, I picked the line that didn’t move. But I had plenty of time and once the one person holding up the line finally got through, our line moved efficiently as well.

I turned left and walked past a number of shops and one gate before coming to the escalator leading to the airline lounges.

ANA Suites Lounge Narita Lounge Entrance

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Categories: Airline Clubs, ANA, Asia, Japan, Star Alliance | Tags: , , , , , | Leave a comment

Danube Trip: Budapest to Chicago

Danube Trip: Chicago to Brussels
Danube Trip: Brussels Adventures and Getting to Prague
Danube Trip: Marriott Courtyard Prague
Danube Trip: Prague, Czech Republic
Danube Trip: Boscolo, Autograph Collection
Danube Trip: Prague to Nuremberg
Danube Trip: Viking River Cruise Boats – the Njord and the Bestla
Danube Trip: Nuremberg, Germany
Danube Trip: Weltenburg Abbey and Danube Narrows
Danube Trip: Regensburg, Germany
Danube Trip: Passau, Germany
Danube Trip: Wachau Valley and Göttweig Abbey
Danube Trip: Vienna, Austria
Danube Trip: Budapest, Hungary
Danube Trip: Hilton Budapest (Castle District)
Danube Trip: Budapest to Chicago

My return flight left Budapest at 6:30 AM.  I had booked this leg of the trip using my Miles & More points, hoping that shortly before I left Budapest, Lufthansa would open up space and I’d be able to fly first class via Frankfurt.  But the space never opened up so I had to “settle” for business class.  Poor me.

My friend and I shared a taxi to the airport even though she was returning on Turkish Airlines and her flight was nearly three hours later.  Sure enough, when we arrived she couldn’t even check her bags as no one was at the Turkish counter that early.  So we said our goodbyes and I headed through security to the lounge.

The lounge I was directed to was very small and nearly full.  It did have free wi-fi but didn’t even have its own restrooms.  It was a contract lounge, not a Lufthansa lounge and while it was better than sitting the terminal and had some free beverages, I was completely under-whelmed.

Eventually though we boarded our flight for the relatively short flight to Frankfurt, which was very uneventful.  Like many intra-Europe flights, business class was simply economy with blocked middle seats and nice service.  We did get an edible, if unremarkable breakfast.  Before long we were in Frankfurt where I was able to enjoy the lounge for  a couple of hours.

When I got to the gate, I admit I was surprised.  Where was the German efficiency I so appreciate?  With Frankfurt being a Lufthansa hub, there are naturally a lot of people with elite status who are not flying in First or Business class.  So they hover around, waiting for priority boarding to be called instead of queuing up. I don’t think I’ve ever seen priority boarding be so chaotic, though my experience is not that widespread.  At any rate, eventually I boarded through door 1L and found my seat.

LH 430
Frankfurt (FRA) – Chicago O’Hare (ORD)
Depart 10:40 AM
Arrive  2:10 PM
Duration: 9h 30m
Boeing 747-8
Seat 6D (Business Class)

As I was traveling solo for this leg I selected a seat in the middle section so I wouldn’t have to worry about climbing over anyone or being climbed over.  Waiting for me at my seat was a blanket and this pillow.  I loved the color scheme.

LH 430 Business Class Seat

LH 430 Business Class Seat

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Categories: Award Travel, Lufthansa, Star Alliance | Tags: , , | Leave a comment

Turkish Airlines 777 Business Class IST-IAH

Turkey Trip Overview
Booking Flights To Turkey
British Airways First Class Lounge IAH
British Airways 777 First Class IAH-LHR
Transiting Heathrow and British Airways A320 Business Class LHR-IST
Marriott Courtyard Istanbul Airport
Pegasus Airlines Istanbul to Izmir and Back
Ephesus, Mary’s House and Basilica of St. John
Swissotel Efes
Pamukkale Bus and Preiene
Ritz-Carlton Istanbul
Major Sites to see in Istanbul
Radisson Blu Bosphorus
Turkish Airlines Lounge Istanbul
Turkish Airlines 777 Business Class IST-IAH

We boarded through door 2L and I crossed through the galley to the right aisle to settle in seat 3K, which I had selected via a call to Turkish Airlines once the seat selection window opened in June. And it was here that the tale of musical chairs began.

Turkish Airlines 33
IST-ISH
Boeing 777-300ER
Seat 3K (business class)

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Categories: Star Alliance, Turkey, Turkish Airlines | Tags: , , | 3 Comments

Rhine Runaway – Houston to Amsterdam

Other parts of this series so far:

Rhine Runaway – Booking Process

My trip from Memphis to Houston was on a regional jet with no first class, so nothing special to write about.

It was my first time to transit IAH so I was most concerned about getting to where I needed to be.  I got to Terminal E in plenty of time and had a chance to visit the United Club.

It was quite large and quite busy.  Still less hectic than the terminal, obviously, but not a quiet oasis.  I found some empty high top tables to the right of the bar and set up shop there.  After picking through the measly food offerings (basically cookies and a bit of carrots/celery & dip) and getting some water I went back to the tables.  I then realized why nobody was sitting at these tables despite their being next to electrical outlets – the outlets didn’t work.  I tried two or three different outlets and had the same result with all of them.  I finished up my cookies & carrots and moved to the business area, where at least I was able to recharge my phone and plug in my laptop.  I don’t recall hearing any gate announcements so I left of my own accord.

I arrived at the gate about 5 minutes before boarding started and was promptly allowed on once boarding commenced.  The business class cabin is divided into two sections.  I’d selected 10B, an aisle seat in the second cabin.  When I was checking the seat map in the club there were still tons of empty seats in my section and I naively thought I might get an empty seat next to me.  Of course that was before they’d processed all the upgrades and there wasn’t a single empty seat in the cabin by the time we took off.  We boarded via door 2L which meant I turned right for my seat – and all the folks in economy streamed past me.  Next time I’d either go for the forward cabin or at least for a seat on the other side of the plane.

UA 58 IAH-AMS
Departs: 15:40
Arrives: 08:20 + 1
Boeing 777-200
Seat: 10B (Business Class)

Knowing it never hurts to stay on the good side of the flight crew.  I’d brought a rather large baggie filled with chocolate & candy for the flight attendants.  I had several of them thank me for it and was always treated with great courtesy at every interaction.  To be fair they seemed to treat everyone that way.  They seemed to enjoy their jobs and working together.  I don’t know for sure but imagine this was an ex-Continental crew and if they’re typical I’ll be happy to fly with them any time.

Seat 10 B

Seat 10 B

On the seat were a pillow, a blanket and the amenity kit.  Headphones were conveniently stored up over my left shoulder (between the two seats) next to the headphone jack.  I liked that by storing them up there the cord was out of the way.

The amenity kit contained a pen, a comb, an eyemask, lotion, a cleansing pad, tissue, compression socks, toothbrush & toothpaste and a flosser.  The kit bag itself wasn’t particularly noteworthy but I can forsee it having great use as a place to store electronic cords, adapters, etc. while traveling.

Business Class Amenity Kit

Business Class Amenity Kit

We were served beverages while on the ground.  I just had some ice water.  I don’t drink alcohol so can’t report on any of the offerings there though I will include the wine pages from the menu.

Not long after takeoff we were served dinner.  The menu (click any photo to enlarge):

United 58 Menu Starters

United 58 Menu Starters

 

United 58 Main Course

United 58 Main Course

United 58 Dessert & Breakfast

United 58 Dessert & Breakfast

United 58 Beverage & Bar Service

United 58 Beverage & Bar Service

United 58 Featured Champagnes

United 58 Featured Champagnes

United 58 Featured White Wines

United 58 Featured White Wines

United 58 Featured Red Wines

United 58 Featured Red Wines

United 58 Regional Selections 1

United 58 Regional Selections 1

United 58 Regional Selections 2

United 58 Regional Selections 2

 

I had the short ribs and they were quite good!  I didn’t take photos (hey, I’m still new at this whole blogging thing) but finished off the meal with ice cream & chocolate sauce.  That’s one of my favorite desserts anytime, anywhere.

I’ll admit to hurrying through dinner as I wanted to get as much sleep as possible.  There’s only a seven hour time difference between Houston and Amsterdam and the flight was only a bit over 9.5 hours.  Discounting the time for dinner and breakfast that only left about 6 hours for sleeping.  I felt fortunate to get about 4 hours of sleep.  It wasn’t great quality sleep but that flat bed was terrific in comparison to sleeping in coach!

I woke up in time to get cleaned up and awake before the breakfast service started.  I had the Swiss Cheese Omelette with broccoli-potato gratin and turkey sausage.  I’m not much of a sausage person, except when it’s on pizza, so I skipped that but the rest of it was pretty good, if not especially memorable.

Upon arrival in Amsterdam I stopped at an ATM to get some Euros.  I used my Charles Schwab account which meant I didn’t have to pay any ATM or foreign transaction fees.  I highly recommend their product!

Not knowing when I might have a chance, I stopped to use the facilities while still airside so by the time I arrived at Customs there was a bit of a line.  But my bag arrived fairly quickly and soon I was moving through the final checks and into the arrivals area.

I’d booked my transport to the ship via Viator. I’d booked a group transport but I was the only one.  Though I could have checked two bags free on my business class flight, the Viator terms & conditions state that only one bag + one carry-on per person is allowed.  Not that I needed two checked bags or more carry-ons but I was glad I had noticed this before I packed!  I met up with the driver and we walked out to my ride – a pretty black Mercedes.  I’m not a car geek so I’m just happy to remember what brand it was.  He was quite courteous and answered my questions about things we passed along the way.

Since it was after 9 am at this point, traffic was not bad at all and we pulled up to a building in the port area about 40-45 minutes later.  It was awfully quiet – even the driver thought so – so he offered to go inside with me.  Sure enough, we were at some sort of administration building for the port area and not where we were supposed to be.  He had a chat (in Dutch) with the person at the front desk.  There was much gesturing and pointing and finally we went back to the car, turned down a side street and across the bridge until we saw a Viking longship.  The river cruise boats were actually stacked about 3-4 deep but the one closest to the parking lot was a Viking so I felt sure we were in the right place.  I sent the driver on his way and approached the ship, which had several staff members standing around as passengers were disembarking.  I asked how to get to my ship, the Bestla, only to find it was not docked here – and I’d already let my driver go.

In various reviews I’d read to be sure not to let the driver go until you’re sure you’ve found your ship so I’ve no one to blame but myself.  However I admit I was disappointed that the driver (or his company) hadn’t done further research ahead of time to find where the ship was docked.  The cruise company cannot tell us in advance as it’s up to the harbormaster on any given day to determine where ships will dock. I had assumed (my mistake) that the car company would have done that.  I didn’t save that much money over buying my ground transport through the cruise line and I think that next time I will book through the ship, because they will definitely know where to find the boat!

The cruise director of the other Viking ship did call a taxi for me and direct him to where my ship was docked.  I was so glad I’d grabbed some cash from the ATM as I exited the airport – because it didn’t appear he took credit cards.  All in all, several lessons learned from this experience!

The Bestla’s cruise director was waiting at the drop-off point and warmly greeted me and other arriving passengers.  I was glad there were porters for my luggage as we had to get to our boat by boarding another boat, climbing up and down stairs before finally arriving at what would be our home for the next week.  It was going to be a beautiful, cool day in Amsterdam and I couldn’t wait to get started.

 

Next up: Amsterdam and cruise highlights

Categories: Europe, Star Alliance, United, Viator | Tags: , | Leave a comment

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